Already purchased-Charged me again

Mark Weigl's Avatar

Mark Weigl

30 Jan, 2023 06:07 PM

I previously downloaded Geekbench 4 from the Mac App Store. I know I later upgraded to Geekbench 5. I had it on my Mac laptop and am unsure if I purchased from the Mac App Store or from Geekbench directly or possible within the Geekbench 4 app.
I just updated to a new Apple laptop today and will no longer be using my old laptop. I went to the Mac App Store to download Geekbench 5 again. I assumed I would not be charged since I already had it. Yet I see a charge already to my credit card so I believe I have paid for this twice.
How can I resolve this?

  1. Support Staff 1 Posted by John on 05 Feb, 2023 05:24 PM

    John's Avatar

    Unfortunately we have no control over or insights into how Apple and the Mac App Store handle billing. If you purchased Geekbench 5 twice you can request a refund from Apple for your most recent purchase:

    I'm sorry we can't help more with this issue.

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