App Store buy - does not install

Andrea's Avatar

Andrea

06 Mar, 2011 06:37 PM

Hi
I've purchased geebench on the app store. But it seems it does not install. It downloads, it said installed
but i can't find geekbench in the application folder. As soon as i reopen app store, it said i have to install it again.
Can you help me?

  1. Support Staff 1 Posted by John on 06 Mar, 2011 07:30 PM

    John's Avatar

    Hi Andrea,

    Thanks for purchasing Geekbench, and I'm sorry you're having problems installing Geekbench.

    Given the behavior you're describing, you probably have a copy of Geekbench from the Primate Labs website on your Mac.

    Could you delete any and all instances of Geekbench 2 off your Mac, then try downloading Geekbench from the Mac App Store? That should fix your problem. If it doesn't, let me know and we'll go from there!

    Good luck!

    Cheers,
    John

  2. 2 Posted by Andrea Pannatie... on 06 Mar, 2011 11:49 PM

    Andrea Pannatier's Avatar

    Thanks John

    It works now, had on the other user also an old geekbench copy
    safed.

    Now it works fine for me.
    Thanks alot for your help

    Andrea

    Am 06.03.11 20:30 schrieb "John" unter
    <[email blocked]>:

  3. John closed this discussion on 08 Mar, 2011 07:39 PM.

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