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Licence key is per-computer not per-user?

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eoin.sutton

17 Nov, 2013 06:19 PM

Hi,

Having read through a few of the discussions here, I bought a Geekbench 3 key on the assumption that it was per-user and could be used on multiple machines. However although my key works on my Windows pc, the same key does not work on my macbook pro?? Can someone help? This is very confusing and disappointing.

1. 1 Posted by Adam Strzelecki on 18 Nov, 2013 10:53 PM

   

   Did you buy license for all 3 platforms of just single one i.e. Windows? I have bought 3 platform single user license and having no problem running Geekbench on all my machines.

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2. Support Staff 2 Posted by John on 19 Nov, 2013 05:21 AM

   

   Hi Eoin,

   You are correct -- Geekbench is licensed per-user, not per-computer, so you can use your license on multiple machines. If you purchased a Windows-only license, though, your license key will not work on Macs. Please email support at primatelabs dot com with your license information and we can confirm the type of license you purchased.

   Let me know if you have any other questions and I'd be happy to help out.

   Best,
   John

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3. 3 Posted by eoin.sutton on 19 Nov, 2013 01:42 PM

   

   I guess i made a mistake...it's quite confusing I should have purchased the other key for osx and windows. How can I buy the osx key now without paying full price twice?

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4. Support Staff 4 Posted by John on 19 Nov, 2013 01:44 PM

   

   Hi Eoin,

   Could you email me directly (john at primatelabs dot com) so that I can take care of the upgrade process?

   Thanks,
   John

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