Artem S. Tashki...
on 01 Oct, 2019 04:40 PM
That means some of your components is faulty.
1) Check RAM (memtest86 for at least an hour)
2) Verify nothing is overheating
3) Verify your GPU is sufficient (by temporarily using a better/more powerful one)
4) Remove overclocking and reset BIOS settings
5) Reinstall Windows and install the latest available drivers for your GPU
6) Reseat your GPU/memory modules
TLDR: Geekbench mustn't crash your system and if it does it's not its fault.
Thanks for reaching out to us, and I'm sorry for the delayed response. Could you let me know which benchmark you were running (e.g. CPU or Compute), and which workload the system crashed in (e.g. Structure from Motion)?
A system crash during a Geekbench benchmark is not expected, and could point to a configuration issue with the system. Unfortunately, Primate Labs is not able to provide repair advice. In cases like this I would recommend opening the Windows Event Viewer or relevant system logs on Linux and checking for logs that indicate what kind of issue caused the crash. If this is occurring during the Compute benchmark, updating your drivers may prevent the issue from occurring.
My computer crashes at the last Structure from motion workload. I know I am running the cpu too fast. I am wrestling with it to let it finish even a single run but I will succeed!
on 30 May, 2021 03:43 AM
I have this same exact issue.
STRIX 570e Gaming
32GB Corsair Vengeance LPX 3200mhz
Corsair RM850x 80 plus Gold
I’ve been playing with OC in the bios so I know that’s why it’s doing this, but I was looking for a specific cause to the problem. I mean the cpu is only at 4.6Ghz so I shouldn’t be overdoing it. I know guys grabbin 5.1 outta these chips. It runs everything perfectly until I get to Structure From Motion test in the CPU benchmark. I’ve ran around 5 times to no avail yet. I’ll update when I get my bios set the way this test will go through. This is my first PC I’ve built so I’m learning as I go.