can't read the results due to server connection error

borabaysal's Avatar


24 Oct, 2018 11:03 AM

I am not able to get the benchmarking results due to server connection error.
I am attaching the screenshots of the error and the system info.
How can I get around that?

  1. 1 Posted by Sarah on 24 Oct, 2018 04:36 PM

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    Hi Bora,

    Thanks for posting. Are you able to access the Geekbench Browser in your default browser?:

  2. 2 Posted by borabaysal on 25 Oct, 2018 11:17 AM

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    Yes I can access the browser from Safari. As below.

    [image: screenshot-geekbench-browser.png]

  3. 3 Posted by Sarah on 25 Oct, 2018 04:22 PM

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    Thanks for confirming that. Have you previously been able to run the benchmark and view it in the Geekbench Browser? Also, which version of Geekbench 4 are you currently running (e.g. Geekbench 4.3.0)?

  4. 4 Posted by borabaysal on 31 Oct, 2018 07:02 AM

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    Hi Sarah,
    Sorry for the late reply.
    No, it's the first time I'm running Geekbench on this MacBook Air.
    It's the one I downloaded from your site last week -- 4.3.0 (401258)


    Bora Baysal
    * | Photo + Motion*
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  5. 5 Posted by borabaysal on 31 Oct, 2018 07:53 AM

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  6. 6 Posted by Sarah on 31 Oct, 2018 04:01 PM

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    Hi Bora,

    Glad you were able to get it to work! Let me know if you need help with anything else.

  7. 7 Posted by Leonardo on 03 Jun, 2020 07:45 PM

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    Hi folks

    Coming back here, this error is happening again.
    The SSL certificate for expired a few days ago.

    Changing the computer date fixes the issue for now

  8. 8 Posted by Roman on 19 Jun, 2020 08:11 PM

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    Thanks for the info. Will there a new certificate for Geekbench 4 or is it done now? I like Geekbench 4 for some older machines.

  9. Support Staff 9 Posted by John on 23 Jun, 2020 07:17 PM

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    Thank you for letting us know about this issue, and I'm sorry for any inconvenience it caused. One of the intermediate certificates on the server had expired. The certificates have been updated and everything should work now. Please let us know if you continue to encounter any of these errors.

  10. 10 Posted by rich on 25 Sep, 2020 10:52 AM

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    Hello ,

    i have a similar problem on Mac OS X for Geekbench 3

    Unable to display benchmark results
    An SSL error has occurred and a secure connection to the server cannot be made.
    (Version 3.4.4 (2710))

  11. 11 Posted by Joe Blow on 07 Oct, 2020 11:12 PM

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    Hello #2... Having the same problem as Rich on 9-25... using Geekbench 3 (for an old Mac Pro).
    Hello ,

    i have a similar problem on Mac OS X for Geekbench 3

    Unable to display benchmark results
    An SSL error has occurred and a secure connection to the server cannot be made.
    (Version 3.4.4 (2710))

  12. 12 Posted by donovan on 25 Oct, 2020 01:03 PM

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    Having this issue too. Geekbench 3 on a Macbook Pro i7 2011 running Lion.

  13. 13 Posted by Dick on 19 Feb, 2022 05:21 PM

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    Also having this SSL issue uploading results with Geekbench 4.4.4 on a Mac running El Capitan. The same version of Geekbench works fine on another Mac running High Sierra and on Windows computers.

  14. 14 Posted by John Willis on 26 Apr, 2022 10:57 AM

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    Me too. DLed the newest GB4 today and its certificate is expired.

  15. 15 Posted by AL on 07 Jun, 2022 10:18 AM

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    Same issue with macOS Monterey 12.4 m1

  16. 16 Posted by John Wilis on 07 Jun, 2022 10:39 AM

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    Just as a note, I know that it may not seem crucial that we benchmark these old units - but there is no other way to actually know if the unit is being stealth SMC throttled. If the machine has a broken temp sensor, the SMC throttles the machine down to 800mhz. There is _no way_ for someone know this has happened, besides seeing the unit act weird. The OS reports just the printed system spec - both the system profiler or any “system monitoring utility” lies. The only way to know for sure is to use the Intel Gadget to see the actual CPU speeds and power demand. Guess what doesn’t work on these old machines pre ~2009? Intel’s Power Gadget. So seeing a drastically lower benchmark is the ONLY WAY to diagnose a secret SMC throttle. Please update this app to still function, so we can diagnose issues.

  17. 17 Posted by videlam on 07 Jun, 2022 01:04 PM

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    - remove the app from Applications folder, let in the downloads folder..
    And voilà it works again

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