3.1 for iOS does not work
Not sure if it's because it posted early (today is Sept 13 and the app is dated Sept 14), but Geekbench 3.1 fails on all devices.
App will not open. Multiple iOS devices, new and old, all running iOS 6.1.3, all fail.
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1 Posted by Wobalt on 14 Sep, 2013 03:05 AM
Same here!!!!
Support Staff 2 Posted by John on 14 Sep, 2013 04:28 AM
We're looking into the problem right now. I'm sorry for the inconvenience that this crash is causing both of you.
3 Posted by Nick on 14 Sep, 2013 05:58 AM
Actually the app does open it just hangs. I'm using iPhone 5 with 6.1.4. My iOS 7 device is at work and I can't try it out.
Support Staff 4 Posted by John on 14 Sep, 2013 06:24 AM
From what we can tell this only affects devices running iOS 6.1. We're actively looking into the problem and I will post here once we have some answers.
5 Posted by Erick Castillo on 14 Sep, 2013 10:55 PM
Please let me know when a new update becomes available that will work with iOs 6.1.3.
Just purchased the benchmark for my new ipad4 and get the same response as soon as an attempt to open the app. I'd rather get a working version than a refund.
Thank you,
Erick
Support Staff 6 Posted by John on 15 Sep, 2013 11:07 PM
We've talked to Apple and it turns out the crash is the result of a bug in Apple's FairPlay DRM on iOS 6. Apparently FairPlay cannot handle "fat binaries" that contain 64-bit code on iOS 6. Apple is working on a fix, but I don't know when the fix will be available.
The good news is that this bug isn't present on iOS 7, so Geekbench 3.1 will work on any device running iOS 7.
Again, I'm sorry for the inconvenience this issue is causing everyone.
7 Posted by Memphis on 16 Sep, 2013 07:50 AM
6.1.3/4 could be the final version of iOS for quite a few legacy Apple devices. Sorry to point out the obvious, but part of what makes Geekbench valuable is the ability to compare results from legacy devices to newer devices. Seems like another approach is necessary. Thanks for the explanation nonetheless while we wait.
8 Posted by Robert on 17 Sep, 2013 02:00 PM
Just wanted to say I downloaded 2 benchmarks on my ipad this week. The free one worked fine and Geekbench which I PAID for is a basket case that wigs out every time I try to open it. You are blaming this on Apple but isn't it incumbent on the developer to test it's products on the various versions of the iOS? I think I will be steering clear of Primate products in the future.
Support Staff 9 Posted by John on 18 Sep, 2013 12:15 AM
Robert,
It's absolutely our responsibility to test our software. However, in this particular case, the bug affects applications downloaded from the App Store. Our own development builds were unaffected. There was no way we could've caught this bug ahead of time.
Geekbench 3.1.1, which removes 64-bit benchmarks to fix iOS 6 compatibility, is now available in the App Store. We'll restore 64-bit benchmarks in 3.1.2 (which will be iOS 7 only).
Let me know if you have any other questions and I'd be happy to help out.
Best,
John
10 Posted by Gerzaim on 11 Nov, 2013 01:46 AM
3.1.2 currently does not run on iOS 6, where I can download version 3.1.1 for iOS 6?
Support Staff 11 Posted by John on 19 Nov, 2013 01:51 PM
You should be able to download Geekbench 3.1.1 for iOS 6 directly from the iTunes App Store using the "Last Compatible Version" functionality.
http://www.macrumors.com/2013/09/17/apple-begins-offering-last-comp...
Best,
John
John closed this discussion on 19 Nov, 2013 01:51 PM.