Geekbench 2.4 crash on launch - Windows Server 2003
Fresh install of Geekbench 2.4 on new test server (new to our team; server has been live for several years). No errors during installation. GB has never been installed on this machine prior to today.
Launching results in "unhandled win32 exception ... [8086]" error (see attached). No GB dialogs are ever seen.
User is a "regular" (non-admin) user using domain login.
Machine info:
- OS: Windows Server 2003 R2 Enterprise x64 Edition with SP 2
- CPU: Xeon E5520 @ 2.27 GHz
- Memory: 32GB
GBcrash-server2003-07aug2013.jpg
GBcrash-server2003-07aug2013.jpg
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Support Staff 1 Posted by John on 07 Aug, 2013 10:33 PM
Hi Alan,
Thank you for your message, and I'm sorry you're having problems running Geekbench. I'm not sure what the cause of that error message is off the top of my head, but I suspect it has something to do with a problem in our system information library. I'll dig into it and see if I can come up with something more definitive.
Thanks,
John
2 Posted by alan.crawford on 08 Aug, 2013 03:45 PM
Thanks, John.
I was able to get past the crash by running in the debugger (VS 2010). This allowed me to unlock Pro and get GB results. Subsequent launches still result in the crash, however, and I’m sure running inside the debugger severely skews the GB results.
Attached JPGs (GB debug info 1.jpg thru ...5.jpg) show the sequence.
/Alan
From: John [mailto:[email blocked]]
Sent: Wednesday, August 07, 2013 06:33 PM
To: Crawford, A. (Alan)
Subject: Re: Geekbench 2.4 crash on launch - Windows Server 2003 [Geekbench #1220]
// Please reply above this line
==================================================
From: John (Support staff)
Hi Alan,
Thank you for your message, and I'm sorry you're having problems running Geekbench. I'm not sure what the cause of that error message is off the top of my head, but I suspect it has something to do with a problem in our system information library. I'll dig into it and see if I can come up with something more definitive.
Thanks,
John
On Wed, Aug 07 at 07:02 PM, alan.crawford wrote:
Fresh install of Geekbench 2.4 on new test server (new to our team; server has been live for several years). No errors during installation. GB has never been installed on this machine prior to today.
Launching results in "unhandled win32 exception ... [8086]" error (see attached). No GB dialogs are ever seen.
User is a "regular" (non-admin) user using domain login.
Machine info:
- OS: Windows Server 2003 R2 Enterprise x64 Edition with SP 2
- CPU: Xeon E5520 @ 2.27 GHz
- Memory: 32GB
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Support Staff 3 Posted by John on 04 May, 2014 10:22 PM
Hi Alan,
I'm sorry for the extreme delay in getting back to you.
Are you still having issues benchmarking your servers using Geekbench 2?
Thanks,
John
4 Posted by alan.crawford on 05 May, 2014 05:20 PM
John, this has become a non-issue, since we are actively retiring all pre-2008 Windows Servers.
Thanks,
/Alan
From: John [mailto:[email blocked]]
Sent: Sunday, May 04, 2014 06:22 PM
To: Crawford, A. (Alan)
Subject: Re: Geekbench 2.4 crash on launch - Windows Server 2003 [Geekbench #1220]
// Please reply above this line
==================================================
From: John (Support staff)
Hi Alan,
I'm sorry for the extreme delay in getting back to you.
Are you still having issues benchmarking your servers using Geekbench 2?
Thanks,
John
On Thu, Aug 08 at 03:45 PM, alan.crawford wrote:
Thanks, John.
I was able to get past the crash by running in the debugger (VS 2010). This allowed me to unlock Pro and get GB results. Subsequent launches still result in the crash, however, and I’m sure running inside the debugger severely skews the GB results.
Attached JPGs (GB debug info 1.jpg thru ...5.jpg) show the sequence.
/Alan
John closed this discussion on 19 May, 2014 01:52 PM.