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Purchased Geekbench 3, cannot find license.

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Paul Doyle

26 Jun, 2014 09:14 PM

I purchased Geekbench 3, but lost license file

I tried to recover it via the Geekbench email recovery option, but it only applies to Geekbench 2 (which I also purchased).

How do I recover my Geekbench 3 license?

1. Support Staff 1 Posted by John on 09 Jul, 2014 04:49 AM

   

   Hi Paul,

   Thank you for your message, and I'm sorry for the delay in getting back to you.

   I looked up your Geekbench 3 order and found that it had a different email address than your Geekbench 2 order. I updated the email address on your Geekbench 3 order and re-sent your license information. You should receive it shortly -- please let me know if that is not the case.

   Let me know if you have any other questions and I'd be happy to help out.

   Best,
   John

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2. 2 Posted by Paul Doyle on 14 Jul, 2014 02:12 AM

   

   Hi John -

   Thanks for your prompt reply -

   I have checked my [email blocked] account, and haven't seen anything.

   Haven't seen it in either of my other 2 email addresses ( [email blocked] [email blocked])

   Sorry for the trouble.

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3. 3 Posted by Paul Doyle on 24 Jul, 2014 03:27 PM

   

   Hi, John,

   I still have not received my Geekbench 3 Key, at either of my email accounts.

   [email blocked]

   or

   [email blocked]

   Thanks for your help

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4. Support Staff 4 Posted by John on 24 Jul, 2014 10:17 PM

   

   Hi Paul,

   Again, I'm sorry for the delay in getting back to you.

   I'm concerned that your license information is being flagged as spam by your email provider. I've updated your Geekbench 3 order email address to your Gmail address and re-sent your license information. If you don't receive it within the next hour could you email [email blocked]?

   Thanks,
   John

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5. 5 Posted by Paul Doyle on 25 Jul, 2014 12:14 AM

   

   Hi,  John -

   That worked!

   It got through my Gmail account.

   Thank you so much!

   Paul D.

   ________________________________
    From: John <[email blocked]>

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