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Cross-platform license key fails in Windows 8

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Paul

07 Jul, 2013 03:51 AM

Hi,

Purchased cross-platform Geekbench. 64 bit works find in mac Mtn Lion. But after Win 8 install, and install of Geekbench, license key fails to unlock 64 bit mode in Win 8. 32 bit does work. Please suggest solution path. Paul.

1. 1 Posted by Paul on 09 Jul, 2013 10:45 PM

   

   I should also add that the same license key that failed in Win 8 Pro, succeeded in producing complete Geekbench runs under both Linux 14Mint and Mac Mtn Lion 10.8.4

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2. Support Staff 2 Posted by John on 11 Jul, 2013 06:34 AM

   

   Hi Paul,

   I'm sorry for the delay in getting back to you, and I'm sorry you're having problems unlocking Geekbench. What is the error message you receive when you enter your license key on Windows 8?

   Thanks,
   John

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3. 3 Posted by Colin on 14 Jul, 2013 03:00 PM

   

   I have the same problem but in reverse. My Cross Platform key works in Win7 but fails in OSX ?

   Error message is : Sorry, that is not a valid Geekbench license key! (plus some blurb about typing it properly)

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4. 4 Posted by Colin on 14 Jul, 2013 03:07 PM

   

   Update : Restarting the programme showed that the key did work second time around !

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5. 5 Posted by Peter Hoon on 15 Jul, 2013 02:39 AM

   

   I get the error message "Sorry, that is not a valid Cross platform license
   key." Tried several times, so I know the key is correct. Could it be I
   downloaded a newer version of Geekbench, and my key does not work with it?

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6. 6 Posted by Colin Jones on 15 Jul, 2013 08:52 AM

   

   Problem solved. I closed the app and restarted. Worked this time.

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7. John closed this discussion on 20 Aug, 2013 05:09 AM.