Windows 2.3.3 not using all cores in test

Phillip's Avatar

Phillip

28 Jun, 2012 01:51 AM

My server has 2, 10 core E7-4870 procs, using HT that shows me 40 cores in Windows Task Manager. When I run the test (either 32bit or 64bit), it only ever utilizes 32 of the 40 cores shown, and the results are terrible.

Phillip

Showing page 2 out of 2. View the first page

  1. 31 Posted by Phillip Ulberg on 30 Jul, 2012 03:58 PM

    Phillip Ulberg's Avatar

    Sucess! John, thanks for your diligence in getting this resolved. Both GUI and CLI use 40 cores/80 threads (not as high of score as I was hoping, but i'll keep running tests) - http://browser.primatelabs.com/geekbench2/903766

  2. Support Staff 32 Posted by John on 30 Jul, 2012 04:20 PM

    John's Avatar

    Great, I'm glad everything is working now. Thanks again for your help and your patience with this issue.

    Best,
    John

  3. 33 Posted by Phillip on 25 Mar, 2013 11:08 PM

    Phillip's Avatar

    John, looks like this issue is back in v2.4.2. Running the 64bit test in the GUI only uses 32/40 threads, running the 64bit test from CMD line uses all 40 threads.

    The memory also shows incorrect speed: "-1 Mhz"

    System Information
    Operating System Microsoft Windows Server 2008 R2 Enterprise (64-bit) Model Cisco Systems Inc UCSC-BASE-M2-C460 Motherboard Cisco Systems Inc UCSC-BASE-M2-C460 Processor Intel(R) Xeon(R) CPU E7- 4870 @ 2.40GHz @ 2.40 GHz 2 Processors, 20 Cores, 40 Threads Processor ID GenuineIntel Family 6 Model 47 Stepping 2 Processor Package Processor Codename Westmere-EX L1 Instruction Cache 32.0 KB x 10 L1 Data Cache 32.0 KB x 10 L2 Cache 256 KB x 10 L3 Cache 30.0 MB Memory 1024 GB -1MHz Northbridge Intel ID3407 22 Southbridge Intel 82801JR (ICH10R) 00 BIOS Cisco Systems, Inc. C460.1.4.7a.0.100420121503

  4. Support Staff 34 Posted by John on 26 Mar, 2013 07:39 PM

    John's Avatar

    Hi Phillip,

    Thanks for the heads up. I'll look into the issue and get back to you soon.

    Best,
    John

  5. 35 Posted by Christopher J on 04 Dec, 2013 09:04 PM

    Christopher J's Avatar

    Hi,

    Did you ever resolve this issue with new E5 Xeon v2 chips? I ran Geekbench 3 on a dual 2690 v2 workstation and GB3 results showed just 32 cores, not 40 which it has (20, hyperthreaded). Thanks.

    Chris

  6. Support Staff 36 Posted by John on 06 Dec, 2013 06:02 PM

    John's Avatar

    Hi Christopher,

    Unfortunately we haven't resolved this issue. We're still looking into it but it's slow going since we don't have any test hardware with more than 32 cores.

    Best,
    John

  7. 37 Posted by thefoggybay on 06 Jan, 2014 09:15 PM

    thefoggybay's Avatar

    Hi John,

    Geekbench is a pretty respected benchmark - just have your marketing person
    email the marketing director of Supermicro or Boxx or HP saying you'd like
    to borrow a new 24-core for GB v 3.0 for two week - I would be surprised if
    they say no as you're just borrowing.

    Or maybe you've since solved the issue?

    Christopher

  8. Support Staff 38 Posted by John on 04 May, 2014 09:56 PM

    John's Avatar

    Hi folks,

    Geekbench 3.1.6 addresses several issues that affected Windows systems with more than 32 cores. Could you download Geekbench 3.1.6 and let me know if you're still having problems?

    http://geekbench.s3.amazonaws.com/Geekbench-3.1.6-WindowsSetup.exe

    Thanks,
    John

  9. 39 Posted by Stephen Austin on 06 May, 2014 08:53 AM

    Stephen Austin's Avatar

    Hmm, I'm not getting results at all. It seems like the tests aren't
    actually starting and it just sits there with the progress bar (CPU
    activity at 0-1%). The first test sat like this for ~8 minutes until I
    killed the process (the cancel button didn't seem to work either).
    Something doesn't seem right.

  10. Support Staff 40 Posted by John on 19 May, 2014 02:05 PM

    John's Avatar

    Hi Stephen,

    Could you email me directly at [email blocked]? I'd like to figure out why Geekbench has stopped working for you.

    Thanks,
    John

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac