IOS app

Chris's Avatar

Chris

14 Dec, 2017 09:32 PM

No luck! I deleted the IOS app a few days ago from my iPhone as it was not working any more.
I hope this will available too.

  1. Support Staff 1 Posted by Colin on 14 Dec, 2017 10:54 PM

    Colin's Avatar

    Hi,

    Thanks for reaching out to us. Could you expand on how the app wasn't working so that I can take a closer look at the issue?

    All the best,
    Colin
    Primate Labs Inc.

  2. 2 Posted by Chris on 15 Dec, 2017 01:50 PM

    Chris's Avatar

    Hi, thanks for the lightning fast reply! Having deleted the app (and I suppose it's not available on the App store), it's difficult to be specific. It just did not work ; I could see the structure of my notes but could not open the different pages.

  3. 3 Posted by harets on 15 Dec, 2017 03:13 PM

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    The iOS app needs to have more of the desktop version's functionality. At least a more powerful editor.

  4. Support Staff 4 Posted by Colin on 15 Dec, 2017 05:44 PM

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    Hi Chris,

    I see, thanks for letting us know anyway. Could you let me know what iPhone you have and what version of iOS your device is running so that we can be aware of this kind of issue for the future and potentially be able to look into it in our office?

    Also, would you mind expanding on what you mean by "it's not available on the App store"? VoodooPad should be visible on the App Store, so I want to ensure there isn't an issue with that.

    @harets,

    Thanks for the feedback! I'll see if we can add some more functionality from the Mac version of VoodooPad to the iOS version.

    All the best,
    Colin
    Primate Labs Inc.

  5. 5 Posted by Chris on 15 Dec, 2017 06:20 PM

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    Oops! I just realized I had the old voodoopad reader.

  6. 6 Posted by JR on 16 Dec, 2017 02:08 AM

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    It would be great if the iOS app could be updated to support the iPad Pro 12.9” screen size and split-view and slideover.

  7. Support Staff 7 Posted by Colin on 18 Dec, 2017 09:13 PM

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    Hi JR,

    Thanks for your suggestions! I'll pass them along to my team and see if we can incorporate them into a future iOS version update. Besides supporting Split View and Slide Over, is there any other way that we can better support the iPad Pro 12.9” screen specifically?

    All the best,
    Colin
    Primate Labs Inc.

  8. 8 Posted by Jon Rumble on 23 Dec, 2017 02:04 AM

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    At present the app displays as a blown-up version of the 9.7” iPad app on
    the bigger iPad rather than running at native resolution so that would be
    the main thing to fix.

    Thanks,
    Jon

  9. 9 Posted by Kent Sandvik on 24 Dec, 2017 07:43 PM

    Kent Sandvik's Avatar

    Scaling of screen would be nice and a very robust sync process. I prefer those features than more editing functionality just now.

  10. Support Staff 10 Posted by Colin on 05 Jan, 2018 09:42 PM

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    Hi Jon,

    Could you let me know which iPad you're seeing the resolution issue on so that I can take a closer look?

    All the best,
    Colin
    Primate Labs Inc.

  11. 11 Posted by Kent Sandvik on 05 Jan, 2018 09:57 PM

    Kent Sandvik's Avatar

    Hi, I think you sent this to a wrong email address. Anyway, i will take a
    look at my iPad mini to see if there are scaling issues with
    Voodoopad/DropBox files I assume? --Kent

  12. Support Staff 12 Posted by Colin on 05 Jan, 2018 10:01 PM

    Colin's Avatar

    Hi Kent,

    Pardon, I meant to ask both you and Jon about any screen scaling issues you had noticed. If you have run into any scaling issues, I'd certainly appreciate any details you could provide so that we can investigate more effectively.

    All the best,
    Colin
    Primate Labs Inc.

  13. 13 Posted by Kent Sandvik on 05 Jan, 2018 10:18 PM

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    Hi, Ok, what's the issue? I have some smaller VoodooPad documents used for
    iOS -- never dared to add big ones as the sync was never reliable and even
    worse corrupted the document in case I had it running for both Mac and iOS
    from the same Dropbox file. Anyway, are we talking about not fitting the
    screen or clipping? --Kent

  14. 14 Posted by Jon Rumble on 06 Jan, 2018 05:47 AM

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    Hey Colin, I’m running the first-gen iPad Pro 12.9”. Its native screen
    resolution is 2732x2048. When the 12.9” iPad was first released many apps
    ran in a zoomed/scaled up mode as they’d been designed for the earlier 9.7”
    iPads which were 2048x1536. I presume that’s the issue here, or if not its
    presenting in exactly the same way.

    Thanks,
    Jon

    From: Colin <[email blocked]>
    <[email blocked]>
    Reply: Colin <[email blocked]>
    <[email blocked]>

  15. Support Staff 15 Posted by Colin on 09 Jan, 2018 10:34 PM

    Colin's Avatar

    Hi,

    @Kent, I'm sorry for any misunderstanding. You mentioned screen scaling as a feature that you'd like to see, and I thought that you were referring to the same issues that Jon was. Could you clarify for me what you meant by screen scaling so that I can take a closer look?

    @Jon, I see, thanks for following up! I'll look into this as soon as possible.

    All the best,
    Colin

  16. 16 Posted by Kent Sandvik on 09 Jan, 2018 10:59 PM

    Kent Sandvik's Avatar

    HI I think Jon and I talked about the same thing -- to scale the VoodooPad
    app to any screen resolution, I only have a iPad mini here so I don't know
    how it scales across the especially high-res new iPads. --Kent

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