"Start Recording" button is greyed out. (v 5.3.0 for Mac)

Sandii's Avatar

Sandii

19 Aug, 2020 04:29 PM

Hi there,
When I select Record Audio, the window opens but the "start recording" button is greyed out.
Any fixes for this? (v 5.3.0 on Mac)
Thank you kindly! :)

  1. 1 Posted by Sandii on 08 Oct, 2020 05:16 PM

    Sandii's Avatar

    Anyone.... anyone?....

  2. 2 Posted by Sandii on 24 Nov, 2020 06:51 PM

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    Bueller?....Bueller?..... Anyone?

  3. Support Staff 3 Posted by John on 01 Dec, 2020 06:29 PM

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    Thank you for your patience. The Record Audio button works on our test systems.

    There are a couple of things you can check on your system:

    1. Does your Mac have a microphone attached? You can double-check the "Input" tab under "Sound" in "System Preferences".
    2. Does VoodooPad have permission to access the microphone? You can check under "Microphone" in the "Privacy" tab under "Security & Privacy" in "System Preferences".
  4. 4 Posted by Sandii on 02 Dec, 2020 04:19 AM

    Sandii's Avatar

    HI John.

    Thanks so much for getting back to me.

    1. Yes to Microphone on my Macbook Pro.

    2. I've gone into the Microphone Privacy setting, and I can see that Voodoopad doesn't even have a checkbox in there, for me to enable. It was all working fine years ago on pervious VP versions. Do you know how I can get the checkbox back?

    Thank you kindly :)

  5. 5 Posted by Sandii on 02 Dec, 2020 04:33 AM

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    Update:

    Just to add to my previous comment, I've just figured out how to add the checkbox back in & all is working again, Thank you. I just had to leave my privacy settings unlocked in the background whilst using Voodpad, to trigger it to ask me for permission again. Thank you kindly John :)

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