voodoo pad 5.2.2 crashes upon opening iPhone 8+

Barr's Avatar

Barr

05 Nov, 2018 08:33 PM

No problems opening voodoo pad on iPad, or iPhone 6 or Mojave but crashes when opened on the iPhone 8+.
Is there a fix for this?

  1. Support Staff 1 Posted by Sarah on 05 Nov, 2018 08:38 PM

    Sarah's Avatar

    Hi Barr,

    Thanks for posting. Have you already tried re-installing VoodooPad on your iPhone 8+?

  2. 2 Posted by Barr Lewis on 05 Nov, 2018 10:03 PM

    Barr Lewis's Avatar

    I share my voodoo pad using dropbox.
    Should I download a new copy of VDP and re-install it on my laptop?
    Do I need to delete the old VDP or will the new one just install itself on
    top?
    thank you.

  3. Support Staff 3 Posted by Sarah on 06 Nov, 2018 03:12 PM

    Sarah's Avatar

    If the app is crashing on iOS, sometimes deleting and re-installing the app fixes the issue. If you are already connected using Dropbox, it should stay connected and re-synchronize your documents upon downloading it again (if this fixes the crash). You should not need to re-download on your macOS laptop.

    Were you ever able to open VoodooPad on your iPhone 8+? If so, do you remember what happened before the crash started happening?

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