Missing Files

Paul's Avatar

Paul

06 Mar, 2018 01:31 PM

I opened VoodooPad Pro this morning and the file I was working on since early 2017 has just vanished. I can't find it anywhere on my computer. Any suggestions or have I lost all my data? I have saved it regularly. My other files from 2011 to 2015 are still there but anything from 2016 onwards is just gone. Help!

  1. 1 Posted by Colin on 06 Mar, 2018 02:54 PM

    Colin's Avatar

    Hi,

    Thanks for reaching out to us about this, and I'm sorry for any trouble caused by this issue. I'm not certain what could have caused your files to disappear, but I'd like to ask a few questions to get a better idea of what occurred. Could you let me know what version of VoodooPad (e.g. 5.1.8) you are updated to, and if you sync your files with Dropbox or any other method? If you do sync your files, could you provide some details about how you do?

    All the best,
    Colin
    Primate Labs Inc.

  2. 2 Posted by apey48 on 18 Jul, 2018 10:11 PM

    apey48's Avatar

    I am having a similar problem. The file is there but the content is gone. I really need to find a way to recover this. Please contact me.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac