GeekBench crashes at startup

hijiro.ggl+gkbnc's Avatar

hijiro.ggl+gkbnc

15 Apr, 2024 06:42 AM

*Process names and other proper nouns may not be correct due to translation from Japanese.

I am using Geekbench 6 for Windows.
When I start Geekbench, the logo appears, but then the window does not appear.
Observing on Task Manager, it seems that the Geekbench process has crashed and the "Windwos Problem Report" process has started.

The exact timing when this started occurring is unknown, but it has been occurring since Geekbench 6.2.2 and has not improved with the most recent release, 6.3.0.
The device experiencing the issue is a Windows 11 with an AMD CPU, and two other Windows 10 devices I own with Intel CPUs are not experiencing the issue.

Processor: AMD Ryzen 5 5500U with Radeon Graphics 2.10 GHz
Implemented RAM: 32.0 GB
OS edition: Windows 11 Pro
OS version: 24H2
OS build: 26100.1
Experience: Windows Feature Experience Pack 1000.26100.1.0
Geekbench Version: 6.2.2 & 6.3.0

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac