tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/81590-gb4-and-gb5-crash-on-windows-after-splash-screen-where-can-i-find-logsPrimate Labs: Discussion 2023-06-05T23:15:07Ztag:support.primatelabs.com,2011-01-31:Comment/575473022023-01-13T23:23:42Z2023-06-05T23:15:06ZGB4 and GB5 crash on Windows after splash screen; where can I find logs?<div><p>Nevermind, looks like an AMD bug. From the Windows event viewer (and this is not the only app that crashes):</p>
<p>Faulting application name: Geekbench 5.exe, version: 0.0.0.0, time stamp: 0x601b727f<br>
Faulting module name: amdvlk64.dll, version: 31.0.12029.10015, time stamp: 0x6387a9d9<br>
Exception code: 0xc0000005<br>
Fault offset: 0x0000000000303c3e<br>
Faulting process id: 0x928<br>
Faulting application start time: 0x01d927a561cc3f77<br>
Faulting application path: C:\Program Files (x86)\Geekbench 5\Geekbench 5.exe<br>
Faulting module path: C:\Windows\System32\DriverStore\FileRepositoryΆ458.inf_amd64_e0283e9e7966f704\B386218\amdvlk64.dll<br>
Report Id: 8732e58d-7522-4fc6-81d0-9d32683ebfe0<br>
Faulting package full name:<br>
Faulting package-relative application ID:</p></div>ivantag:support.primatelabs.com,2011-01-31:Comment/575473022023-01-13T23:27:32Z2023-06-05T23:15:07ZGB4 and GB5 crash on Windows after splash screen; where can I find logs?<div><p>(This is Geekbench 5.3.2. )</p>
<p>...but, on the other hand, it looks like disabling the laptop's built-in Radeon Pro 460 merely moves the breakage out of amdvlk64.dll:</p>
<p>Faulting application name: Geekbench 5.exe, version: 0.0.0.0, time stamp: 0x601b727f<br>
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000<br>
Exception code: 0xc000041d<br>
Fault offset: 0x0000000000000000<br>
Faulting process id: 0x35bc<br>
Faulting application start time: 0x01d927a619c17a7e<br>
Faulting application path: C:\Program Files (x86)\Geekbench 5\Geekbench 5.exe<br>
Faulting module path: unknown<br>
Report Id: 55086e43-52dc-42e0-9878-4a307d405776<br>
Faulting package full name:<br>
Faulting package-relative application ID:</p>
<p>And AMD driver installer doesn't crash anymore, now it simply stops seeing the (external) RX6900XT. :sigh:</p></div>ivan