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Geekbench 3 Purchased: Does not work

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Scott

21 Feb, 2014 06:29 PM

Dual 8 core Hackintosh with RadeonHD6870 gfx card

When I open the program, no windows pop up. When I go to 'Window" in the menu and select 'show main window'; the window pops up.

However I get all "unknown" for system information. when I click 'run benchmarks', The benchmark runner pops up, then goes away immediately. Please help.

• Screen_Shot_2014-02-21_at_1.29.12_PM.png 35.6 KB

1. Support Staff 1 Posted by John on 21 Feb, 2014 08:21 PM

   

   Hi Scott,

   Thank you for your message, and I'm sorry you're having issues running Geekbench.

   I'm concerned that one of the background helper processes that Geekbench uses is crashing on startup. Could you send us any crash logs so we can investigate the problem? Crash logs are located in the Library folder. To locate the Library folder, choose 'Go to Folder' from Finder’s 'Go' menu and type:

   ~/Library/Logs/DiagnosticReports/
   

   Please send us any files in that directory that have Geekbench (or geekbench) in the filename.

   Thanks,
   John

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2. 2 Posted by Scott Cannon on 21 Feb, 2014 10:27 PM

   

   Hi John,

   There are no geekbench related logs in that folder.

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3. Support Staff 3 Posted by John on 05 Mar, 2014 08:55 PM

   

   Hi Scott,

   Do you see any Geekbench related messages in the console application? The console application is found in the Applications/Utilities directory.

   Thanks,
   John

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