Geekbench 4/5 won't start on some Android devices

Flo's Avatar

Flo

25 Mar, 2020 11:01 AM

Hi,

we have three Android phones in our family. On a OnePlus 6T, Geekbench 4 and 5.1 work fine, but on a cheaper Blackview device I always get the message: "Geekbench encountered an error communicating with the Geekbench Browser" and I can't start the test. Internet connection is working fine in other apps. I also tried it on an older Gigaset smartphone and got the same message.
Is there a solution to this?

Thanks

  1. 1 Posted by Artem S. Tashki... on 26 Mar, 2020 07:22 PM

    Artem S. Tashkinov's Avatar

    Considering your report is the first of its kind I presume something is wrong with your Blackview device: most likely it's down to its ROM.

    If you can try factory resetting it, update it fully without installing any apps and check if the bug persists.

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