tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/57628-geekbench-compute-test-doesnt-workPrimate Labs: Discussion 2020-03-25T05:40:31Ztag:support.primatelabs.com,2011-01-31:Comment/481118832020-02-26T08:36:13Z2020-02-26T08:36:14ZGeekbench Compute test doesn't work<div><p>Reinstall Windows from scratch.<br>
Install only the most recent GPU drivers.</p>
<p>If it still doesn't work, it would be great to know what<br>
* your OS is * your GPU is * GPU drivers version</p></div>Artem S. Tashkinovtag:support.primatelabs.com,2011-01-31:Comment/481118832020-02-26T23:08:15Z2020-02-26T23:08:16ZGeekbench Compute test doesn't work<div><p>Hi there,</p>
<p>I have just purchased Geekbench 5 on the App Store. I tried to run the Geekbench Compute test and I can't get it to run. Do you have any suggestions?</p></div>Ben tag:support.primatelabs.com,2011-01-31:Comment/481118832020-02-28T17:57:22Z2020-02-28T17:57:23ZGeekbench Compute test doesn't work<div><p>Ben,</p>
<p>Could you try running GB5 inside a Terminal (Google for that if you don't know how to do that) and see if it produces any output? If it does, please post it here.</p></div>Artem S. Tashkinovtag:support.primatelabs.com,2011-01-31:Comment/481118832020-03-04T20:31:47Z2020-03-04T20:31:48ZGeekbench Compute test doesn't work<div><p>Hi, Many thanks. I do not have a tools menu i can access on the App. When i first open the app i see it on the top menu bar but it disappears immediately. I am only left with File, Edit, Window & Help</p></div>Bentag:support.primatelabs.com,2011-01-31:Comment/481118832020-03-08T20:22:23Z2020-03-08T20:22:24ZGeekbench Compute test doesn't work<div><p>Hi, Many thanks. I do not have a tools menu i can access on the App. When i first open the app i see it on the top menu bar but it disappears immediately. I am only left with File, Edit, Window & Help</p></div>Benjamin Hughestag:support.primatelabs.com,2011-01-31:Comment/481118832020-03-12T13:23:38Z2020-03-12T13:23:38ZGeekbench Compute test doesn't work<div><p>Again, Ben, Google for</p>
<p>Running an application inside a terminal in MacOS</p>
<p>When you manage to do that, please copy and paste here any messages that you'll get.</p></div>Artem S. Tashkinovtag:support.primatelabs.com,2011-01-31:Comment/481118832020-03-13T14:50:33Z2020-03-25T05:40:31ZGeekbench Compute test doesn't work<div><p>Hi Artem, Is this what you are looking for:</p>
<p>Last login: Fri Mar 13 14:37:23 on ttys000<br>
Benjamins-MBP:~ Ben$ /Applications/Geekbench\ 5.app/Contents/MacOS/Geekbench\ 5 ; exit;<br>
2020-03-13 14:48:51.392 Geekbench 5[7967:437430] Beginning PLComputeBenchmarkOperation run<br>
[0313/144853:ERROR:src/interface/console/consolemain.cpp(906)] Geekbench encountered an internal error and cannot continue. Please contact <a href="mailto:support@primatelabs.com">support@primatelabs.com</a> for assistance.</p>
<p>Internal error message: clCreateCommandQueue returned -30.</p>
<p>2020-03-13 14:48:53.651 Geekbench 5[7967:437430] Finished benchmark run<br>
2020-03-13 14:48:53.651 Geekbench 5[7967:437430] Run completed without associated document. Cancelled?</p></div>Ben tag:support.primatelabs.com,2011-01-31:Comment/481118832020-03-13T17:12:12Z2020-03-13T17:12:13ZGeekbench Compute test doesn't work<div><p>Last login: Fri Mar 13 14:37:23 on ttys000<br>
Benjamins-MBP:~ Ben$ /Applications/Geekbench\ 5.app/Contents/MacOS/Geekbench\ 5 ; exit;<br>
2020-03-13 14:48:51.392 Geekbench 5[7967:437430] Beginning PLComputeBenchmarkOperation run<br>
[0313/144853:ERROR:src/interface/console/consolemain.cpp(906)] Geekbench encountered an internal error and cannot continue. Please contact <a href="mailto:support@primatelabs.com">support@primatelabs.com</a> for assistance.</p>
<p>Internal error message: clCreateCommandQueue returned -30.</p>
<p>2020-03-13 14:48:53.651 Geekbench 5[7967:437430] Finished benchmark run<br>
2020-03-13 14:48:53.651 Geekbench 5[7967:437430] Run completed without associated document. Cancelled?</p></div>Ben tag:support.primatelabs.com,2011-01-31:Comment/481118832020-03-14T09:47:45Z2020-03-14T09:47:46ZGeekbench Compute test doesn't work<div><p>According to various reports on the net your GPU, GeForce GT 330M, is not OpenCL 1.1 compliant which means this test cannot run.</p></div>Artem S. Tashkinov