v5/v4 not running but v3 will run

Blair's Avatar


22 Feb, 2020 06:27 AM

I downloaded v5 and launched it. when the splash screen pops up an error box also pops up saying it sopped working and closes out. Same thing happens for v4 as well but then I downloaded v3 and it worked flawlessly.

  1. 1 Posted by Artem S. Tashki... on 22 Feb, 2020 01:10 PM

    Artem S. Tashkinov's Avatar

    It makes sense to reveal what kind of hardware you have and what OS you're running and if it's fully updated.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac