Thanks for reaching out to us about this, and I'm sorry for any trouble caused by this issue. We have not encountered an issue like this before, and we would love to get a bit more information about your system.
Could you let me know which version of Geekbench 5 you were running (e.g. 5.0.3), which operating system and version your system runs, which GPU your device was running the Compute Benchmark with, and lastly the version of your graphics driver? These are quite a few requests, but could help us narrow down the issue significantly.