Conecction Problem with geekbench 5

tuberviejuner's Avatar

tuberviejuner

23 Sep, 2019 03:24 PM

Hello,

I have a Blackview BV5900 and I can't start benchmarlks from geekbench 5, the app shows me an error:

Geekbench encountered an error communicating with the geekbench browser. Geekbench requires an active internet connection in order to run benchmarks. I have a good wifi connection ¿? What's the matter?

Kind regards,
Luis.

  1. 1 Posted by Colin on 22 Oct, 2019 10:03 PM

    Colin's Avatar

    Hi Luis,

    Thanks for letting us know about this, and I apologize for the delayed response. Could you let me know which version of Android you are using, and if you are able to access http://browser.geekbench.com on your device using its default internet browser?

    An active internet connection is required to use Geekbench. If your device is connected to the internet during the benchmark, it may be that software on your device or software that manages the network is interrupting the connection.

    Best,
    Colin

    Primate Labs Inc.

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