Geekbench 5 CoreCL benchmark crashes on Apple Bootcamp

tony.carterinman's Avatar

tony.carterinman

09 Sep, 2019 12:40 PM

Appreciate that this is not necessarily a system/config you would/could have tested (2019 iMac i7 Vega 20)

Everything runs fine except for the OpenCL benchmark. Simply stalls on Sobel.

  1. Support Staff 1 Posted by John on 22 Sep, 2019 05:59 AM

    John's Avatar

    What happens if you try to run the Compute Benchmark from the Command Prompt?

    "C:\Program Files (x86)\Geekbench 5\geekbench_x86_64.exe" --compute --verbose

  2. 2 Posted by tony.carterinma... on 22 Sep, 2019 10:44 AM

    tony.carterinman's Avatar

    Hi John.

    Output from that command as below.

    C:\WINDOWS\system32>"c:\program Files (x86)\Geekbench
    > 5\geekbench_x86_64.exe" --compute --verbose
    > Geekbench 5.0.1 : https://www.geekbench.com/
    >
    > [0922/114157:INFO:archive_file.cpp(43)] Found archive at c:\program Files
    > (x86)\Geekbench 5\geekbench.plar
    > System Information
    > Operating System Microsoft Windows 10 Pro (64-bit)
    > Operating System 1903
    > Model Apple Inc. iMac19,2
    > Motherboard Apple Inc. Mac-63001698E7A34814
    > Northbridge Intel Coffee Lake 07
    > Southbridge Intel Q370 10
    > BIOS Apple Inc. 220.270.93.0.0
    >
    > Processor Information
    > Name Intel Core i7-8700
    > Topology 1 Processor, 6 Cores, 12 Threads
    > Identifier GenuineIntel Family 6 Model 158 Stepping 10
    > Base Frequency 3.19 GHz
    > Maximum Frequency 4.59 GHz
    > Processor Package Socket 1151 LGA
    > Processor Codename Coffee Lake
    > L1 Instruction Cache 32.0 KB x 6
    > L1 Data Cache 32.0 KB x 6
    > L2 Cache 256 KB x 6
    > L3 Cache 12.0 MB
    >
    > Memory Information
    > Size 16.0 GB
    > Type DDR4 SDRAM
    > Clock Frequency 1.33 GHz
    > Number of Channels 2
    > Latency 19-19-19-43 2T
    >
    > OpenCL Information
    > Platform Vendor Advanced Micro Devices, Inc.
    > Platform Name AMD Accelerated Parallel Processing
    > Device Vendor Advanced Micro Devices, Inc.
    > Device Name gfx904
    > Device Driver Version 18.50.24
    > Board Name Radeon Pro Vega 20
    > Maximum Frequency 1.30 GHz
    > Compute Units 20
    > Device Memory 3.98 GB
    >
    >
    > OpenCL
    > [0922/114204:WARNING:halogen/cl/exception.h(38)] halogen::RuntimeError:
    > clCreateCommandQueue returned -6
    > [0922/114204:ERROR:consolemain.cpp(907)] Geekbench encountered an internal
    > error and cannot continue. Please contact [email blocked] for
    > assistance.
    >
    > Internal error message: clCreateCommandQueue returned -6.
    >
    >
    > C:\WINDOWS\system32>
    >

    Regards,
    Tony

  3. Support Staff 3 Posted by John on 23 Sep, 2019 04:33 AM

    John's Avatar

    Thanks for the information. We'll look into the issue.

    One more question -- did you install the GPU drivers from Bootcamp or from the AMD website?

  4. 4 Posted by tony.carterinma... on 23 Sep, 2019 07:40 AM

    tony.carterinman's Avatar

    Hi John.

    It was the Bootcamp drivers from the initial Bootcamp setup package, and
    they were then updated with the Bootcamp drivers from AMD website later on.

    Tony

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