can't read the results due to server connection error

borabaysal's Avatar

borabaysal

24 Oct, 2018 11:03 AM

Hi,
I am not able to get the benchmarking results due to server connection error.
I am attaching the screenshots of the error and the system info.
How can I get around that?
Thanks,
-Bora

  1. 1 Posted by Sarah on 24 Oct, 2018 04:36 PM

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    Hi Bora,

    Thanks for posting. Are you able to access the Geekbench Browser in your default browser?: https://browser.geekbench.com

  2. 2 Posted by borabaysal on 25 Oct, 2018 11:17 AM

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    Hi,

    Yes I can access the browser from Safari. As below.

    [image: screenshot-geekbench-browser.png]

  3. 3 Posted by Sarah on 25 Oct, 2018 04:22 PM

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    Thanks for confirming that. Have you previously been able to run the benchmark and view it in the Geekbench Browser? Also, which version of Geekbench 4 are you currently running (e.g. Geekbench 4.3.0)?

  4. 4 Posted by borabaysal on 31 Oct, 2018 07:02 AM

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    Hi Sarah,
    Sorry for the late reply.
    No, it's the first time I'm running Geekbench on this MacBook Air.
    It's the one I downloaded from your site last week -- 4.3.0 (401258)

    Thanks,

    Bora Baysal
    *BoraBaysal.com | Photo + Motion*
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  5. 5 Posted by borabaysal on 31 Oct, 2018 07:53 AM

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  6. 6 Posted by Sarah on 31 Oct, 2018 04:01 PM

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    Hi Bora,

    Glad you were able to get it to work! Let me know if you need help with anything else.

  7. 7 Posted by Leonardo on 03 Jun, 2020 07:45 PM

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    Hi folks

    Coming back here, this error is happening again.
    The SSL certificate for https://browser.geekbench.com expired a few days ago.

    Changing the computer date fixes the issue for now

  8. 8 Posted by Roman on 19 Jun, 2020 08:11 PM

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    Thanks for the info. Will there a new certificate for Geekbench 4 or is it done now? I like Geekbench 4 for some older machines.

  9. Support Staff 9 Posted by John on 23 Jun, 2020 07:17 PM

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    Thank you for letting us know about this issue, and I'm sorry for any inconvenience it caused. One of the intermediate certificates on the server had expired. The certificates have been updated and everything should work now. Please let us know if you continue to encounter any of these errors.

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