tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/30262-cant-read-the-results-due-to-server-connection-errorPrimate Labs: Discussion 2024-03-28T03:53:05Ztag:support.primatelabs.com,2011-01-31:Comment/463401152018-10-24T16:36:13Z2018-10-24T16:36:13Zcan't read the results due to server connection error<div><p>Hi Bora,</p>
<p>Thanks for posting. Are you able to access the Geekbench Browser in your default browser?: <a href="https://browser.geekbench.com">https://browser.geekbench.com</a></p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/463401152018-10-25T11:17:14Z2018-10-25T11:17:14Zcan't read the results due to server connection error<div><p>Hi,</p>
<p>Yes I can access the browser from Safari. As below.</p>
<p>[image: screenshot-geekbench-browser.png]</p></div>borabaysaltag:support.primatelabs.com,2011-01-31:Comment/463401152018-10-25T16:22:15Z2018-10-25T16:22:15Zcan't read the results due to server connection error<div><p>Thanks for confirming that. Have you previously been able to run the benchmark and view it in the Geekbench Browser? Also, which version of Geekbench 4 are you currently running (e.g. Geekbench 4.3.0)?</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/463401152018-10-31T07:02:01Z2018-10-31T07:02:01Zcan't read the results due to server connection error<div><p>Hi Sarah,<br>
Sorry for the late reply.<br>
No, it's the first time I'm running Geekbench on this MacBook Air.<br>
It's the one I downloaded from your site last week -- 4.3.0 (401258)</p>
<p>Thanks,</p>
<p>Bora Baysal<br>
<em>BoraBaysal.com | Photo + Motion</em> <a href="http://fineartamerica.com/profiles/bora-baysal.html">http://fineartamerica.com/profiles/bora-baysal.html</a><br>
<a href="http://www.facebook.com/BoraBaysal">http://www.facebook.com/BoraBaysal</a> <a href="http://instagram.com/borabaysal">http://instagram.com/borabaysal</a><br>
<a href="http://vimeo.com/borabaysal">http://vimeo.com/borabaysal</a> <a href="http://www.strava.com/athletes/127557">http://www.strava.com/athletes/127557</a><br>
<a href="http://twitter.com/#!/BoraBaysal">http://twitter.com/#!/BoraBaysal</a> <a href="http://google.com/+BoraBaysal">http://google.com/+BoraBaysal</a><br>
<a href="http://foursquare.com/user/8661906">http://foursquare.com/user/8661906</a> <a href="http://tr.linkedin.com/in/borabaysal">http://tr.linkedin.com/in/borabaysal</a><br>
<a href="http://www.flickr.com/people/borabaysal">http://www.flickr.com/people/borabaysal</a></p>
<p><em>Email:</em> <a href="mailto:borabaysal@borabaysal.com">borabaysal@borabaysal.com</a> <em>Website:</em> <a href="http://borabaysal.com">http://borabaysal.com</a></p></div>borabaysaltag:support.primatelabs.com,2011-01-31:Comment/463401152018-10-31T07:53:56Z2018-10-31T07:53:56Zcan't read the results due to server connection error<div><p>Hi Sarah,<br>
Sorry it was a proxy problem, I fixed it now, it sending the results to the<br>
site.<br>
Thanks,</p>
<p>Bora Baysal<br>
<em>BoraBaysal.com | Photo + Motion</em> <a href="http://fineartamerica.com/profiles/bora-baysal.html">http://fineartamerica.com/profiles/bora-baysal.html</a><br>
<a href="http://www.facebook.com/BoraBaysal">http://www.facebook.com/BoraBaysal</a> <a href="http://instagram.com/borabaysal">http://instagram.com/borabaysal</a><br>
<a href="http://vimeo.com/borabaysal">http://vimeo.com/borabaysal</a> <a href="http://www.strava.com/athletes/127557">http://www.strava.com/athletes/127557</a><br>
<a href="http://twitter.com/#!/BoraBaysal">http://twitter.com/#!/BoraBaysal</a> <a href="http://google.com/+BoraBaysal">http://google.com/+BoraBaysal</a><br>
<a href="http://foursquare.com/user/8661906">http://foursquare.com/user/8661906</a> <a href="http://tr.linkedin.com/in/borabaysal">http://tr.linkedin.com/in/borabaysal</a><br>
<a href="http://www.flickr.com/people/borabaysal">http://www.flickr.com/people/borabaysal</a></p>
<p><em>Email:</em> <a href="mailto:borabaysal@borabaysal.com">borabaysal@borabaysal.com</a> <em>Website:</em> <a href="http://borabaysal.com">http://borabaysal.com</a></p></div>borabaysaltag:support.primatelabs.com,2011-01-31:Comment/463401152018-10-31T16:01:50Z2018-10-31T16:01:50Zcan't read the results due to server connection error<div><p>Hi Bora,</p>
<p>Glad you were able to get it to work! Let me know if you need help with anything else.</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/463401152020-06-03T19:45:45Z2020-06-03T19:45:46Zcan't read the results due to server connection error<div><p>Hi folks</p>
<p>Coming back here, this error is happening again.<br>
The SSL certificate for <a href="https://browser.geekbench.com">https://browser.geekbench.com</a> expired a few days ago.</p>
<p>Changing the computer date fixes the issue for now</p></div>Leonardotag:support.primatelabs.com,2011-01-31:Comment/463401152020-06-19T20:11:34Z2020-06-19T20:11:36Zcan't read the results due to server connection error<div><p>Thanks for the info. Will there a new certificate for Geekbench 4 or is it done now? I like Geekbench 4 for some older machines.</p></div>Roman tag:support.primatelabs.com,2011-01-31:Comment/463401152020-06-23T19:17:35Z2020-06-23T19:17:35Zcan't read the results due to server connection error<div><p>Thank you for letting us know about this issue, and I'm sorry for any inconvenience it caused. One of the intermediate certificates on the server had expired. The certificates have been updated and everything should work now. Please let us know if you continue to encounter any of these errors.</p></div>Johntag:support.primatelabs.com,2011-01-31:Comment/463401152020-09-25T10:52:26Z2020-09-25T10:52:30Zcan't read the results due to server connection error<div><p>Hello ,</p>
<p>i have a similar problem on Mac OS X for Geekbench 3</p>
<p>Unable to display benchmark results<br>
An SSL error has occurred and a secure connection to the server cannot be made.<br>
(Version 3.4.4 (2710))</p></div>richtag:support.primatelabs.com,2011-01-31:Comment/463401152020-10-07T23:12:07Z2020-10-07T23:12:08Zcan't read the results due to server connection error<div><p>Hello #2... Having the same problem as Rich on 9-25... using Geekbench 3 (for an old Mac Pro).<br>
Hello ,</p>
<p>i have a similar problem on Mac OS X for Geekbench 3</p>
<p>Unable to display benchmark results<br>
An SSL error has occurred and a secure connection to the server cannot be made.<br>
(Version 3.4.4 (2710))</p></div>Joe Blowtag:support.primatelabs.com,2011-01-31:Comment/463401152020-10-25T13:03:10Z2020-10-25T13:03:11Zcan't read the results due to server connection error<div><p>Having this issue too. Geekbench 3 on a Macbook Pro i7 2011 running Lion.</p></div>donovantag:support.primatelabs.com,2011-01-31:Comment/463401152022-02-19T17:21:12Z2022-02-28T06:16:02Zcan't read the results due to server connection error<div><p>Also having this SSL issue uploading results with Geekbench 4.4.4 on a Mac running El Capitan. The same version of Geekbench works fine on another Mac running High Sierra and on Windows computers.</p></div>Dicktag:support.primatelabs.com,2011-01-31:Comment/463401152022-04-26T10:57:29Z2022-04-26T10:57:32Zcan't read the results due to server connection error<div><p>Me too. DLed the newest GB4 today and its certificate is expired.</p></div>John Willistag:support.primatelabs.com,2011-01-31:Comment/463401152022-06-07T10:18:51Z2022-06-07T10:18:51Zcan't read the results due to server connection error<div><p>Same issue with macOS Monterey 12.4 m1</p></div>ALtag:support.primatelabs.com,2011-01-31:Comment/463401152022-06-07T10:39:56Z2022-06-07T10:39:59Zcan't read the results due to server connection error<div><p>Just as a note, I know that it may not seem crucial that we benchmark these old units - but there is no other way to actually know if the unit is being stealth SMC throttled. If the machine has a broken temp sensor, the SMC throttles the machine down to 800mhz. There is <em>no way</em> for someone know this has happened, besides seeing the unit act weird. The OS reports just the printed system spec - both the system profiler or any “system monitoring utility” lies. The only way to know for sure is to use the Intel Gadget to see the actual CPU speeds and power demand. Guess what doesn’t work on these old machines pre ~2009? Intel’s Power Gadget. So seeing a drastically lower benchmark is the ONLY WAY to diagnose a secret SMC throttle. Please update this app to still function, so we can diagnose issues.</p></div>John Wilistag:support.primatelabs.com,2011-01-31:Comment/463401152022-06-07T13:04:58Z2022-06-07T13:05:02Zcan't read the results due to server connection error<div><p>SOLUTION:<br>
- remove the app from Applications folder, let in the downloads folder.. And voilà it works again</p></div>videlam