can't read the results due to server connection error

borabaysal's Avatar


24 Oct, 2018 11:03 AM

I am not able to get the benchmarking results due to server connection error.
I am attaching the screenshots of the error and the system info.
How can I get around that?

  1. 1 Posted by Sarah on 24 Oct, 2018 04:36 PM

    Sarah's Avatar

    Hi Bora,

    Thanks for posting. Are you able to access the Geekbench Browser in your default browser?:

  2. 2 Posted by borabaysal on 25 Oct, 2018 11:17 AM

    borabaysal's Avatar


    Yes I can access the browser from Safari. As below.

    [image: screenshot-geekbench-browser.png]

  3. 3 Posted by Sarah on 25 Oct, 2018 04:22 PM

    Sarah's Avatar

    Thanks for confirming that. Have you previously been able to run the benchmark and view it in the Geekbench Browser? Also, which version of Geekbench 4 are you currently running (e.g. Geekbench 4.3.0)?

  4. 4 Posted by borabaysal on 31 Oct, 2018 07:02 AM

    borabaysal's Avatar

    Hi Sarah,
    Sorry for the late reply.
    No, it's the first time I'm running Geekbench on this MacBook Air.
    It's the one I downloaded from your site last week -- 4.3.0 (401258)


    Bora Baysal
    * | Photo + Motion*
    <> <>
    <> <>
    <!/BoraBaysal> <>
    <> <>

    *Email:* [email blocked]

  5. 5 Posted by borabaysal on 31 Oct, 2018 07:53 AM

    borabaysal's Avatar
  6. 6 Posted by Sarah on 31 Oct, 2018 04:01 PM

    Sarah's Avatar

    Hi Bora,

    Glad you were able to get it to work! Let me know if you need help with anything else.

  7. 7 Posted by Leonardo on 03 Jun, 2020 07:45 PM

    Leonardo's Avatar

    Hi folks

    Coming back here, this error is happening again.
    The SSL certificate for expired a few days ago.

    Changing the computer date fixes the issue for now

  8. 8 Posted by Roman on 19 Jun, 2020 08:11 PM

    Roman 's Avatar

    Thanks for the info. Will there a new certificate for Geekbench 4 or is it done now? I like Geekbench 4 for some older machines.

  9. Support Staff 9 Posted by John on 23 Jun, 2020 07:17 PM

    John's Avatar

    Thank you for letting us know about this issue, and I'm sorry for any inconvenience it caused. One of the intermediate certificates on the server had expired. The certificates have been updated and everything should work now. Please let us know if you continue to encounter any of these errors.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Already uploaded files

  • screenshot-from-MacBookAir-deviceInfo.png 75.6 KB
  • screenshot-from-MacBookAir-error.png 52.6 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac