can't read the results due to server connection error

borabaysal's Avatar

borabaysal

24 Oct, 2018 11:03 AM

Hi,
I am not able to get the benchmarking results due to server connection error.
I am attaching the screenshots of the error and the system info.
How can I get around that?
Thanks,
-Bora

  1. Support Staff 1 Posted by Sarah on 24 Oct, 2018 04:36 PM

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    Hi Bora,

    Thanks for posting. Are you able to access the Geekbench Browser in your default browser?: https://browser.geekbench.com

  2. 2 Posted by borabaysal on 25 Oct, 2018 11:17 AM

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    Hi,

    Yes I can access the browser from Safari. As below.

    [image: screenshot-geekbench-browser.png]

  3. Support Staff 3 Posted by Sarah on 25 Oct, 2018 04:22 PM

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    Thanks for confirming that. Have you previously been able to run the benchmark and view it in the Geekbench Browser? Also, which version of Geekbench 4 are you currently running (e.g. Geekbench 4.3.0)?

  4. 4 Posted by borabaysal on 31 Oct, 2018 07:02 AM

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    Hi Sarah,
    Sorry for the late reply.
    No, it's the first time I'm running Geekbench on this MacBook Air.
    It's the one I downloaded from your site last week -- 4.3.0 (401258)

    Thanks,

    Bora Baysal
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  5. 5 Posted by borabaysal on 31 Oct, 2018 07:53 AM

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  6. Support Staff 6 Posted by Sarah on 31 Oct, 2018 04:01 PM

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    Hi Bora,

    Glad you were able to get it to work! Let me know if you need help with anything else.

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