Score not accessable

koolerking's Avatar

koolerking

12 Sep, 2018 03:46 PM

Once a test is run the browser does not open to show the score, which means i cant also add it to my profile. Tried firefox and chrome as browsers.

  1. Support Staff 1 Posted by Sarah on 13 Sep, 2018 04:13 PM

    Sarah's Avatar

    Hi koolerking,

    What platform are you using Geekbench 4 on (e.g. Windows, Mac, Linux)? And which version of Geekbench 4 (e.g. Geekbench 4.2.3)?

  2. 2 Posted by Timothy Leavy on 14 Sep, 2018 08:37 AM

    Timothy Leavy's Avatar

    Windows 10, latest Geekbench from the download.

    Thank you

    Tim

    [F1]<https://www.formula1.com/>

    Timothy Leavy

    Digital Media Engineer

    Formula 1®

    Sapphire House, Churchill Way, Biggin Hill, Kent, TN16 3BN

    t: +44 (0)1959 579000 | e: [email blocked]<mailto:[email blocked]>

  3. Support Staff 3 Posted by Sarah on 14 Sep, 2018 04:16 PM

    Sarah's Avatar

    Are you currently using the Tryout version? And does it work if you run it with Internet Explorer as your default browser?

  4. 4 Posted by Timothy Leavy on 14 Sep, 2018 04:28 PM

    Timothy Leavy's Avatar

    Hi,

    It is the trail version, and I have tried with IE as default browser.

    Tim

    [F1]<https://www.formula1.com/>

    Timothy Leavy

    Digital Media Engineer

    Formula 1®

    Sapphire House, Churchill Way, Biggin Hill, Kent, TN16 3BN

    t: +44 (0)1959 579000 | e: [email blocked]<mailto:[email blocked]>

  5. Support Staff 5 Posted by Sarah on 14 Sep, 2018 05:04 PM

    Sarah's Avatar

    Are you able to access https://browser.geekbench.com directly in your default browser?

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