tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/27147-no-compatible-compute-devices-foundPrimate Labs: Discussion 2018-05-04T18:11:37Ztag:support.primatelabs.com,2011-01-31:Comment/452218442018-05-04T15:16:44Z2018-05-04T15:16:44ZNo compatible compute devices found<div><p>Hi isedhello,</p>
<p>Thanks for posting about this. Have you tried running the Compute benchmark using the command line tool? What happens when you do so?</p>
<p>If you haven't done this before, here is an article explaining how to do it (scroll down to 'Install the Tool on Windows'):<br>
<a href="http://support.primatelabs.com/kb/geekbench/geekbench-4-command-line-tool">http://support.primatelabs.com/kb/geekbench/geekbench-4-command-lin...</a></p>
<p>Also, what do you get if you run the following command?:<br></p>
<pre>
<code>--compute-list</code>
</pre>
<p>Best,</p>
<p>Sarah<br>
Primate Labs Inc.</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/452218442018-05-04T17:57:01Z2018-05-04T17:57:01ZNo compatible compute devices found<div><p>Hi, thanks for the response.</p>
<p>When I run the --compute command, I get the following:</p>
<pre>
<code>[0504/134034:ERROR:consolemain.cpp(921)] Geekbench encountered an internal error and cannot continue. Please contact support@primatelabs.com for assistance.
Internal error message: clGetPlatformIDs.</code>
</pre>
<p>With --compute-list, there is no output beyond the program name, and the prompt returns after a short delay. When I view the --help list, there is a --cpu command listed (with runs OK), but not --compute or --compute-list.</p></div>isedhellotag:support.primatelabs.com,2011-01-31:Comment/452218442018-05-04T18:11:36Z2018-05-04T18:11:36ZNo compatible compute devices found<div><p>Hi isedhello,</p>
<p>That is interesting. Thanks for posting the error message as well. We will take a look at this as soon as possible. I'll let you know if I have an update.</p>
<p>In the meantime, let me know if there is anything else I can help you with.</p>
<p>Warm regards,</p>
<p>Sarah<br>
Primate Labs Inc.</p></div>Sarah