tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/27069-opposite-a73Primate Labs: Discussion 2018-05-03T15:12:21Ztag:support.primatelabs.com,2011-01-31:Comment/452016252018-05-01T15:29:02Z2018-05-01T15:29:02ZOpposite A73<div><p>Hi Harry,</p>
<p>Thanks for reaching out about this. I'd like to ask you a couple of questions so I can take a closer look at this issue.</p>
<p>What version of Geekbench are you using? What version of Android OS are you using?</p>
<p>Can you access Geekbench Browser in your default browser? Do you have any ad-blocking extensions active in your browser?</p>
<p>Thanks,</p>
<p>Sarah<br>
Primate Labs Inc.</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/452016252018-05-01T21:30:49Z2018-05-01T21:30:50ZOpposite A73<div><p>My phone oppo A73 is running Android 7.1.1 and I'm trying to use geekbench<br>
4 to run a CPU benchmark. Every time I try I keep getting a connection<br>
error</p>
<p>On Wed., 2 May 2018, 1:29 am Sarah, <a href="mailto:tender2+d9c713ce98@tenderapp.com">tender2+d9c713ce98@tenderapp.com</a><br>
wrote:</p></div>harry pliastag:support.primatelabs.com,2011-01-31:Comment/452016252018-05-02T14:37:37Z2018-05-02T14:37:37ZOpposite A73<div><p>Hi Harry,</p>
<p>Thanks for your response. I also appreciate you attaching a screenshot of the error message.</p>
<p>To clarify, are you on the most recent update of Geekbench 4 (4.2.2)? And were you able to access Geekbench Browser by going directly to browser.geekbench.com in your default browser?</p>
<p>Sarah<br>
Primate Labs Inc.</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/452016252018-05-02T22:02:15Z2018-05-02T22:02:15ZOpposite A73<div><p>Yes I can access the geekbench browser in my default browser and yes I am<br>
running the most up to date version of geekbench 4</p>
<p>On Thu., 3 May 2018, 12:37 am Sarah, <a href="mailto:tender2+d9c713ce98@tenderapp.com">tender2+d9c713ce98@tenderapp.com</a><br>
wrote:</p></div>harry pliastag:support.primatelabs.com,2011-01-31:Comment/452016252018-05-03T15:10:20Z2018-05-03T15:10:20ZOpposite A73<div><p>Hi Harry,</p>
<p>Thanks for answering my questions. I've passed this issue on to the team and we will take a look as soon as possible. I'll let you know if I have any updates.</p>
<p>Let me know if there is anything else I can help you with in the meantime.</p>
<p>Warm regards,</p>
<p>Sarah<br>
Primate Labs Inc.</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/452016252018-05-03T15:12:20Z2018-05-03T15:12:21ZOpposite A73<div><p>Thank you so much for everything you've done. It's great appreciated.</p></div>harry plias