Opposite A73

Harry's Avatar

Harry

01 May, 2018 09:08 AM

This app dosnt work on oppo a73. Says it can not connect to geekbench browser....

  1. Support Staff 1 Posted by Sarah on 01 May, 2018 03:29 PM

    Sarah's Avatar

    Hi Harry,

    Thanks for reaching out about this. I'd like to ask you a couple of questions so I can take a closer look at this issue.

    What version of Geekbench are you using? What version of Android OS are you using?

    Can you access Geekbench Browser in your default browser? Do you have any ad-blocking extensions active in your browser?

    Thanks,

    Sarah
    Primate Labs Inc.

  2. 2 Posted by harry plias on 01 May, 2018 09:30 PM

    harry plias's Avatar

    My phone oppo A73 is running Android 7.1.1 and I'm trying to use geekbench
    4 to run a CPU benchmark. Every time I try I keep getting a connection
    error

    On Wed., 2 May 2018, 1:29 am Sarah, <[email blocked]>
    wrote:

  3. Support Staff 3 Posted by Sarah on 02 May, 2018 02:37 PM

    Sarah's Avatar

    Hi Harry,

    Thanks for your response. I also appreciate you attaching a screenshot of the error message.

    To clarify, are you on the most recent update of Geekbench 4 (4.2.2)? And were you able to access Geekbench Browser by going directly to browser.geekbench.com in your default browser?

    Sarah
    Primate Labs Inc.

  4. 4 Posted by harry plias on 02 May, 2018 10:02 PM

    harry plias's Avatar

    Yes I can access the geekbench browser in my default browser and yes I am
    running the most up to date version of geekbench 4

    On Thu., 3 May 2018, 12:37 am Sarah, <[email blocked]>
    wrote:

  5. Support Staff 5 Posted by Sarah on 03 May, 2018 03:10 PM

    Sarah's Avatar

    Hi Harry,

    Thanks for answering my questions. I've passed this issue on to the team and we will take a look as soon as possible. I'll let you know if I have any updates.

    Let me know if there is anything else I can help you with in the meantime.

    Warm regards,

    Sarah
    Primate Labs Inc.

  6. 6 Posted by harry plias on 03 May, 2018 03:12 PM

    harry plias's Avatar

    Thank you so much for everything you've done. It's great appreciated.

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