Another GPU Compute error

Ozan's Avatar

Ozan

25 Apr, 2018 07:50 PM

Hi,

I browsed your message board and I have not seen anything on this particular problem. I just paid for this software to test my box so I appreciate a quick answer. OpenCL runs fine but CUDA API fails on Gaussian Blur. I have CUDA 390.48 installed.
Below is the sys info and error.

Thanks,

Geekbench 4.2.2 : http://www.geekbench.com/

System Information
  Operating System Ubuntu 16.04.4 LTS 4.13.0-39-generic x86_64
  Model ASUS All Series
  Motherboard ASUSTeK COMPUTER INC. X99-E WS/USB 3.1
  Memory 62.8 GB
  BIOS American Megatrends Inc. 3601

Processor Information
  Name Intel Core i7-6850K
  Topology 1 Processor, 6 Cores, 12 Threads
  Identifier GenuineIntel Family 6 Model 79 Stepping 1
  Base Frequency 4.00 GHz
  L1 Instruction Cache 32.0 KB x 6
  L1 Data Cache 32.0 KB x 6
  L2 Cache 256 KB x 6
  L3 Cache 15.0 MB

CUDA Information
  Device Name TITAN V
  Compute Capability 7.0
  Maximum Frequency 1.46 GHz
  Multiprocessors 80
  Threads per Multiprocessor 2048
  Device Memory 11.8 GB 850 MHz

CUDA
  Sobel 1181244 52.0 Gpixels/sec
  Histogram Equalization 766641 24.0 Gpixels/sec
  SFFT 74987 186.9 Gflops
[0425/153812:ERROR:src/interface/console/consolemain.cpp(921)] Geekbench encountered an internal error and cannot continue. Please contact [email blocked] for assistance.

Internal error message: cuModuleLoadData(&module, source->string().c_str()).

  1. Support Staff 1 Posted by Sarah on 26 Apr, 2018 04:30 PM

    Sarah's Avatar

    Hi Ozan,

    Thanks for posting and for providing the error info. I've passed this issue along to the team and we will look into this as soon as possible. I will let you know when I have an update. I appreciate your patience.

    In the meantime, please let me know if there is anything else I can help you with.

    Warm regards,

    Sarah
    Primate Labs Inc.

  2. 2 Posted by Ozan Ersoy on 26 Apr, 2018 05:50 PM

    Ozan Ersoy's Avatar

    Thanks Sarah, please let me know as soon as possible. I could not run your
    software which I paid for.

    Best,

    Ozan

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