Benchmark not giving any result

SAMARTH's Avatar

SAMARTH

25 Mar, 2018 04:18 PM

It always say geekbench encountered and it needs an active internet connection but I already enabled the mobile date but still this happens

  1. Support Staff 1 Posted by Colin on 26 Mar, 2018 09:49 PM

    Colin's Avatar

    Hi,

    Thanks for letting us know about this, and I'm sorry for any trouble caused by this issue. Could you let me know what version of Geekbench 4 (e.g. 4.2.0), what operating system version you're using, and what device you have Geekbench installed on so that we can take a closer look? Are you able to access the Geekbench Browser (https://browser.geekbench.com) with your device's default internet browser?

    Also, could you let me know if you're using any ad-blocking apps or browser plugins? One user did encounter a problem where their ad-blocking software was preventing Geekbench 4 from accessing the internet, and whitelisting Geekbench resolved the problem.

    All the best,
    Colin
    Primate Labs Inc.

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