tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/25921-requires-an-active-internet-connection-problem-on-wi-fi-and-cellularPrimate Labs: Discussion 2022-02-05T01:25:12Ztag:support.primatelabs.com,2011-01-31:Comment/449684022018-03-25T07:01:18Z2018-03-26T21:15:38ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Same issue in redmi note 5 pro</p></div>Anuragtag:support.primatelabs.com,2011-01-31:Comment/449684022018-03-26T15:19:31Z2018-03-26T15:19:31ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hi,</p>
<p>Thanks for letting us know about this, and I'm sorry for any trouble caused by this issue. This is quite unusual behaviour. Could you let me know what version of Geekbench 4 (e.g. 4.2.0) and what operating system version you're using so that we can take a closer look?</p>
<p>Also, could you let me know if you're using any ad-blocking apps or browser plugins on your Oppo A75? One user did encounter a problem where their ad-blocking software was preventing Geekbench 4 from accessing the internet, and whitelisting Geekbench resolved the problem.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/449684022018-03-26T20:37:35Z2018-03-26T20:37:35ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hi, Running Android 7.1.1 No Ad Blocking apps or Browser Plugins and using Geekbench 4.2.0</p></div>Shubshubtag:support.primatelabs.com,2011-01-31:Comment/449684022018-03-27T14:14:55Z2018-03-27T14:14:55ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hi Shubshub,</p>
<p>Thank you for following up with me. I'll pass this information along to my team and let you know as soon as I can if we can provide more information or an update to resolve this.</p>
<p>@Anurag,</p>
<p>I'm sorry for not addressing your concern in my previous comment in this thread -- our spam filter was acting a bit overzealously, and I didn't immediately see your comment. I've followed up with you in your other thread <a href="http://support.primatelabs.com/discussions/geekbench/25926-geekbench-is-not-working">here</a>.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/449684022018-10-22T07:30:11Z2018-10-22T07:30:13ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>I am also getting same problem with my new Nokia 5.1 plus. Please provide me with further information.<br>
Thanks.</p></div>Sourabh Anandtag:support.primatelabs.com,2011-01-31:Comment/449684022018-10-23T16:48:31Z2018-10-23T16:48:31ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hi Sourabh,</p>
<p>Thanks for letting us know. Are you able to access the Geekbench Browser in your default browser on Android?</p>
<p>I will let the team know about this and I'll post here if I have any updates for you.</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/449684022018-10-23T16:54:42Z2018-10-23T16:54:42ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Yes I am able to connect with geekbench browser in my default browser.</p></div>SOURABH ANANDtag:support.primatelabs.com,2011-01-31:Comment/449684022018-11-14T01:44:08Z2018-11-14T01:44:09ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hey!<br>
I'm also with this Nokia and unable to use Geekbench.<br>
Do you guys have any update about this issue?<br>
Thanks</p></div>Domingotag:support.primatelabs.com,2011-01-31:Comment/449684022018-11-15T16:26:02Z2018-11-15T16:26:02ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hi Domingo,</p>
<p>Unfortunately we do not have any updates on this issue. As soon as we do, we will post here to let you know. Thanks for your patience.</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/449684022018-11-15T16:28:12Z2018-11-15T16:28:13ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hey!<br>
Have you been gathering Logs?<br>
If you need some, I can send it to you.<br>
I'm a blogger and I would like to test this Nokia in your benchmarks.</p>
<p>Thanks</p></div>Domingotag:support.primatelabs.com,2011-01-31:Comment/449684022018-11-15T18:22:07Z2018-11-15T18:22:07ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>If you have some logs available that you are willing to share, feel free to send them along. You can send them to <a href="mailto:support@primatelabs.com">support@primatelabs.com</a></p>
<p>Thanks!</p></div>Sarahtag:support.primatelabs.com,2011-01-31:Comment/449684022018-11-15T18:39:32Z2018-11-15T18:39:33ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hey!<br>
Im sorry, but the email was blocked.<br>
I believe you can see my email. Just send me the email you try to put in there over my email.<br>
Thanks</p></div>Domingotag:support.primatelabs.com,2011-01-31:Comment/449684022019-01-16T17:22:07Z2019-01-16T17:22:10ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>The same error at Android 8.1. Blackview BV9600 Pro, MTK 6771 Helio P60<br>
I use tha last version of app Geekbench 4_4.3.2.apk.</p>
<p>How can I fix it?</p></div>Rolandtag:support.primatelabs.com,2011-01-31:Comment/449684022019-01-18T20:37:19Z2019-01-18T20:37:20ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Same here. Oukitel K6<br>
About 6 months ago this error didn't show. I also restored my phone. No effect</p></div>Hesus78tag:support.primatelabs.com,2011-01-31:Comment/449684022019-05-23T23:14:24Z2019-05-23T23:14:30ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>I have the same issue on a Umidigi Z2 Pro, MediaTek Helio P60 CPU running on Android 8.1.0</p></div>Joseph Kellertag:support.primatelabs.com,2011-01-31:Comment/449684022019-06-30T10:24:50Z2019-06-30T10:24:51ZRequires an active internet connection problem (On Wi-Fi and Cellular)<div><p>Hi! This is still a problem. Sony Xperia L1, Android 8.1.0, MT6762, Geekbench v 4.3.4. Can access internet and use no ad blocks.</p></div>M inghe