Not the right phone

Thomas's Avatar


10 Mar, 2018 12:47 PM

Hello I recently downloaded geekbench, but it can't find the right phone. I have the oneplus 3T with the snapdragon 821, but it is saying that I have the OnePlus 3 with the snapdragon 820

  1. Support Staff 1 Posted by Colin on 12 Mar, 2018 02:13 PM

    Colin's Avatar


    Thanks for reaching out to us about this, and I'm sorry for any trouble caused by this issue. We're currently investigating a problem causing the OnePlus 3T to be identified as the OnePlus 3, and I'll let you know as soon as I can if we can provide an update to resolve this issue.

    All the best,
    Primate Labs Inc.

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