tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/24950-unable-to-start-compute-benchmarkPrimate Labs: Discussion 2018-02-28T15:05:12Ztag:support.primatelabs.com,2011-01-31:Comment/447912742018-02-26T02:20:15Z2018-02-26T02:20:15ZUnable to start compute benchmark<div><p>Hi,</p>
<p>Thanks for letting us know about this. Could you let me know what version of Windows 10 you are updated to, and what driver version is associated with your Intel HD Graphics 530? The driver version should be visible in your Device Manager window, under Display Adapters.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/447912742018-02-26T12:31:21Z2018-02-26T12:31:21ZUnable to start compute benchmark<div><p>Sure.</p>
<p>Windows 10 Home, Version 1709, OS Build 16299.248</p>
<p>Graphics Driver Version 23.20.16.4944, Date 04.02.2018</p></div>uwotm8tag:support.primatelabs.com,2011-01-31:Comment/447912742018-02-27T15:33:34Z2018-02-27T15:33:34ZUnable to start compute benchmark<div><p>Hi,</p>
<p>Thank you very much! I'll pass this along to my team and let you know as soon as I can if we can provide information or an update to resolve this issue.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/447912742018-02-28T13:34:02Z2018-02-28T13:34:02ZUnable to start compute benchmark<div><p>Thank you.</p></div>uwotm8