Does not work

Lauren's Avatar

Lauren

14 Feb, 2018 02:09 PM

Each time I’ve tried to run the CPU analysis, it stops at about 3-4 minutes into it and just freezes. Nothing happens, no report is shown, and the app eventually closes down.

  1. Support Staff 1 Posted by Colin on 14 Feb, 2018 03:17 PM

    Colin's Avatar

    Hi,

    Thanks for letting us know about this, and I'm sorry for any trouble that this may have caused. I'd like to take a closer look at what could be causing this. Could you let me know what device you're running Geekbench on, as well as what version of Geekbench 4 (e.g. 4.2.0) and what version of your device's operating system are on the device? Also, could you let me know what is displayed on the screen when the application freezes (e.g. is a particular workload displayed, or is the progress bar nearly full)?

    All the best,
    Colin
    Primate Labs Inc.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac