Compute test don't work.

Vladimir's Avatar

Vladimir

06 Feb, 2018 10:35 AM

My device Huawei P10 VTR-L09 can't run Compute test - Geekbench 4.2.0.
Every time when running SFFT it crashed. Android 7 Nougat.
What to do?
Thanks.
Vladimir

  1. Support Staff 1 Posted by Colin on 06 Feb, 2018 03:14 PM

    Colin's Avatar

    Hi,

    Thanks for reaching out to us about this, and I'm sorry for any trouble caused by this issue. There is currently a known issue that we're investigating on the Huawei P10 which is causing Geekbench 4 to crash during the Compute benchmark's SFFT workload. Unfortunately, there is currently no technical workaround for this problem.

    I'll let you know as soon as I can if we can provide an update to resolve this issue in a future update.

    All the best,
    Colin
    Primate Labs Inc.

  2. 2 Posted by vsabolic48 on 06 Feb, 2018 03:54 PM

    vsabolic48's Avatar
    Thank you very much.



    Poslano s mog Redmi Note 3
    Dana Colin <[email blocked]>, 6. velj 2018. 04:14 PM je napisao/la:
    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: #efefef; border: 1px solid #d6d6d6 } blockquote { margin-left: 0; padding-left: 1em; border-left: 5px solid #ccc; }

    // Please reply above this line
    ==================================================

    From: Colin (Support staff)

    Hi,

    Thanks for reaching out to us about this, and I'm sorry for any trouble caused by this issue. There is currently a known issue that we're investigating on the Huawei P10 which is causing Geekbench 4 to crash during the Compute benchmark's SFFT workload. Unfortunately, there is currently no technical workaround for this problem.

    I'll let you know as soon as I can if we can provide an update to resolve this issue in a future update.

    All the best,
    Colin
    Primate Labs Inc.

    On Tue, Feb 06 at 02:35 AM PST, Vladimir wrote:

    My device Huawei P10 VTR-L09 can't run Compute test - Geekbench 4.2.0.
    Every time when running SFFT it crashed. Android 7 Nougat.
    What to do?
    Thanks.
    Vladimir

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  3. 3 Posted by Raghul on 18 Feb, 2018 05:58 PM

    Raghul's Avatar

    Me too. I was facing same problem.

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