Not internet connection detected.

Alberto's Avatar

Alberto

10 Jan, 2018 08:41 PM

There isn't much to say about this bug. The app doesn't detect any internet connection even if it is present, neither it provides a way to know more details about the issue.

It worked just fine some days ago, but starting from yesterday it won't work anymore. I can't test another internet connection to see if it is an issue with my ISP.

  1. Support Staff 1 Posted by Colin on 10 Jan, 2018 08:51 PM

    Colin's Avatar

    Hi,

    Thanks for letting us know about this, and I'm sorry for any trouble this may have caused. Could you let me know if you can access the Geekbench Browser at https://browser.geekbench.com on that device with Chrome or a similar browser?

    All the best,
    Colin
    Primate Labs Inc.

  2. 2 Posted by Alberto on 10 Jan, 2018 08:53 PM

    Alberto's Avatar

    Yes, working just fine. Screenshot attached.

  3. 3 Posted by Alberto on 10 Jan, 2018 08:58 PM

    Alberto's Avatar

    Some extra details about the installed application.

  4. Support Staff 4 Posted by Colin on 10 Jan, 2018 09:06 PM

    Colin's Avatar

    Hi,

    Thanks for the detailed report. I'm not sure what would be causing this issue, and I'll pass it along to my team to see if we can provide more information or an update on this.

    All the best,
    Colin
    Primate Labs Inc.

  5. 5 Posted by Alberto on 10 Jan, 2018 09:07 PM

    Alberto's Avatar

    Ok, thank you.

    If you need any extra info, just let me know.

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