tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/22717-encountered-an-error-communicatingPrimate Labs: Discussion 2018-01-15T15:14:25Ztag:support.primatelabs.com,2011-01-31:Comment/443402702017-12-19T16:33:04Z2017-12-19T16:33:04ZEncountered an error communicating<div><p>Hi,</p>
<p>Thanks for letting us know about this issue, and I'm sorry for any trouble caused by it. Could you let me know approximately when this issue occurred, and if it is consistently happening on your device, so that I can take a closer look?</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/443402702017-12-20T17:01:43Z2017-12-20T17:01:44ZEncountered an error communicating<div><p>When i try to run the cpu and gpu benchmark. That problem occurs. I have a stable and good internet connection.</p></div>Kentag:support.primatelabs.com,2011-01-31:Comment/443402702017-12-20T19:45:44Z2017-12-20T19:45:44ZEncountered an error communicating<div><p>Hi,</p>
<p>Thanks for following up. I'll pass your report along to my team and let you know as soon as I can if we can provide an update on this.</p>
<p>Would you mind confirming whether or not this occurred yesterday (December 19th)? I want to eliminate the possibility that the Geekbench Browser itself experienced an interruption during your benchmarks, causing this issue.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/443402702017-12-21T11:05:17Z2017-12-21T11:05:17ZEncountered an error communicating<div><p>Thank you for responding. Whenever i try to run the CPU BENCHMARK. It's<br>
says "Geekbench encountered an error communicating with the geekbench<br>
browser. Geekbench requires an active internet connection in order to run<br>
benchmarks" This problem occurs on that day i installed the geekbench 4.</p>
<p><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail">https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail</a><br>
Virus-free.<br>
<a href="http://www.avast.com">www.avast.com</a><br>
<a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail">https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail</a><br>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2></p></div>Ken Giotag:support.primatelabs.com,2011-01-31:Comment/443402702017-12-21T16:56:15Z2017-12-21T16:56:15ZEncountered an error communicating<div><p>I see, thanks. I'm sorry to hear that this problem is happening consistently. I'll see if we can provide any update to address this issue, or if we're able to provide more information.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/443402702018-01-06T03:57:47Z2018-01-06T03:57:48ZEncountered an error communicating<div><p>Did you at some point somewhere block Geekbenches access to the internet? Or does your device by default block access? That was the reason why I received the error message.</p></div>kadajawitag:support.primatelabs.com,2011-01-31:Comment/443402702018-01-15T00:37:04Z2018-01-15T00:37:06ZEncountered an error communicating<div><p>I've been having the same exact problem...</p></div>zhpixel