QAD Inc - need s/m renewal quote - due TOMORROW

Kathy's Avatar

Kathy

09 Oct, 2017 04:07 PM

Hi: My name is Kathy and I work for QAD Inc.
Last year we purchased the Geekbench Pro product (5 licenses) through reseller SHI. We would now like to renew support and maintenance. The reseller has been trying since Sep 15 to get a s/m renewal quote and it has yet to be received. The renewal date is 10/10 - tomorrow.
What can SHI or QAD do to move this along?
Please advise ASAP. Kathy

  1. Support Staff 1 Posted by Colin on 10 Oct, 2017 02:26 PM

    Colin's Avatar

    Dear Kathy,

    Thanks for reaching out to us, and I apologize for the delayed responses thus far. Geekbench 4 Pro licenses are perpetual licenses, and there is no renewal process necessary. Support and maintenance will continue to be provided for as long as you have the product.

    All the best,
    Colin
    Primate Labs Inc.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac