Why is this icon showing in my computer network if I didn't download it?

JT's Avatar


30 Sep, 2017 08:48 PM

I apologize if I am on the wrong Blog but I have looked and looked for an answer to my question and the icon showing on my computer network that I did not download anything that I know of to create it reads Amazon KFDOWI douglas MAC 78:e1:03:12:96:ae and that information has led me here. I do not have knowledge of computer programing. I just want to be sure my computer is still secure. I did just purchase an Amazon Fire 8 HD and downloaded an Xfinity app to stream on it from my internet. Could this be it and is it secure? I appreciate any help anyone can give me. Thank you.

Showing page 2 out of 2. View the first page

  1. 31 Posted by swanisabellabel... on 29 Mar, 2018 06:25 AM

    swanisabellabella1's Avatar

    Thanks for the information.
     <a href="http://myassignmenthelps.org/">MyAssignmentHelp</a>

  2. 32 Posted by Mike on 26 May, 2018 05:26 AM

    Mike's Avatar

    Douglas was appearing while my wife was using her Kindle Voyage e-reader. The moment she shut it off Douglas disappeared. I first noticed it earlier today and after reading the previous posts I tested my theory and found it to be accurate. In my situation, the mystery Douglas icon is due to her e-reader, 100% certain. I also have an Alexa Dot but it seems that this Amazon device is not causing any Douglas issues. Hope this help.

  3. 33 Posted by Heidi on 26 May, 2018 05:31 PM

    Heidi's Avatar

    Hello all. I'm just experiencing this problem now. I've noticed that it's showing up on my PC, yet these mysterious names and connections are not on my web face configuration, which is where I can control, and see what is going on with my router. I will change the password and see if that works. I just find it weird that it's never happened before.

  4. 34 Posted by Walt on 26 May, 2018 06:08 PM

    Walt 's Avatar

    See 22 Posted by sam on Feb 01, 2018 @ 04:36 PM
    These are all bogus and can be ignored. They are not real devices so stop looking for them. Really an MS bug.

  5. 35 Posted by mike.choma on 27 May, 2018 05:45 AM

    mike.choma's Avatar

    -------- Original message --------From: Heidi <[email blocked]> Date: 5/26/18 11:31 AM (GMT-07:00) To: [email blocked] Subject: Re: Why is this icon showing in my computer network if I didn't download it? [Geekbench #18937]

    It has something to do with the usage of Amazon devices.  On my network "Douglas" appears every time my wife uses her Kindle Voyage e-reader presumably because of its WiFi. It also appears every time I listen to music through my speaker connected to an Amazon Alexa Dot using bluetooth.  As to why this is happening I just do not know.
    "Douglas" will not appear in your router because it has no IP address.  If it makes you more secure change your password.  I have not changed mine and I do not plan to do so.
    Be aware I am not a techie and you should continue to find a final answer to your question and do whatever it takes to be totally satisfied.  I am only letting you know what my experience has been on an informational basis only.

    Sent from my Verizon, Samsung Galaxy smartphone ================================================= 
                From: Heidi
              Hello all. I'm just experiencing this problem now. I've noticed that it's showing up on my PC, yet these mysterious names and connections are not on my web face configuration, which is where I can control, and see what is going on with my router. I will change the password and see if that works. I just find it weird that it's never happened before.

  6. 36 Posted by Sam Hobbs on 27 May, 2018 08:34 AM

    Sam Hobbs's Avatar

    Mike you said "the mystery Douglas icon is due to her e-reader, 100% certain". Are you 100% certain you have compared the MAC address? If the MAC id of the Douglas icon is different from the MAC id of the e-reader then they are likely not the same thing.

  7. 37 Posted by mike.choma on 28 May, 2018 08:23 PM

    mike.choma's Avatar

    Sent from my Verizon, Samsung Galaxy smartphone
    -------- Original message --------From: Walt <[email blocked]> Date: 5/28/18 8:25 AM (GMT-07:00) To: [email blocked] Subject: Re: Why is this icon showing in my computer network if I didn't download it? [Geekbench #18937]
    Thanks.  In my case the "Douglas" icon that appears is directly related to an Amazon Kindle e-reader that she owns and an Amazon Echo Dot that my wife and I own.  I started seeing this icon in my network after the Windows 10 April 2018 Update.  It only appears when her Kindle is powered on or when the Echo Dot is active and not in stand-by mode.  I personally am not going to lose sleep over it.  I do wish Microsoft would get their act together though with their semi-annual major updates.

  8. 38 Posted by Sam Hobbs on 28 May, 2018 09:43 PM

    Sam Hobbs's Avatar

    mike.choma, in reference to "Microsoft would get their act together", see my post on Jan 12, 2018. I submitted a suggestion to Microsoft that they provide more information about these devices. Microsoft is more likely to act on that if people vote it up.

  9. 39 Posted by amydubsky on 19 Jun, 2018 04:48 AM

    amydubsky's Avatar

    I agree, I wish it showed more info! It would make things so much easier!#

  10. 40 Posted by Alan on 06 Jul, 2018 10:22 PM

    Alan 's Avatar

    I went into my TP-Link Router and turned off the Wi-Fi Protected Setup and the KFDOWI (Douglas) disappeared on my network.

  11. 41 Posted by Ensuer on 12 Jul, 2018 02:13 PM

    Ensuer's Avatar

    This issue perplexed me last night. I have come to this conclusion.
    Last night I saw a Honda car in my private network Only shows mac address. I started wireshark to capture packets on my network and applied a filter for that mac address and nothing has shown up even after the car was restarted and left. I identified the car out front that wasn't mine and that it only showed up when that car was running. This morning I see several devices connected with the same symptoms. Only mac address, no ip address, not sending packets through wireshark.
    I have assumed that it is because my router is from Xfinity and it has the public access point feature that 99% of them have for Xfinity's public wifi infrastructure.
    It boggles my mind as to why a public wifi service offered through everyone's router would show devices in the private network tab.

  12. 42 Posted by DRB on 05 Aug, 2018 01:42 PM

    DRB's Avatar

    We were also seeing douglas and full_giza pop up on our network and there is noone driving or walking by. We do have several devices that access the network though, so it is probably them. I did notice that the File Manager> View> Details> Network Location was empty under those so they may have just pinged the netwoek and have not actually gotten 'in' my network.

    This info might be of help: https://appuals.com/fix-unknown-strange-devices-showing-network/

  13. 43 Posted by TJ on 15 Aug, 2018 01:39 PM

    TJ's Avatar

    If you look KFDOWI up on Google, you will see that the ID # is the model of your new Fire 8 Tablet. The table becomes another device on your network. This happened to me recently after I registered the Fire 8. I don't think it is anything to worry about. Hopes this helps.

  14. 44 Posted by Debi Breaux on 15 Aug, 2018 02:27 PM

    Debi Breaux's Avatar

    Hey TJ,

    Thanks for your response. After researching further, I do agree with you.


  15. 45 Posted by Timothy on 02 Sep, 2018 03:10 AM

    Timothy's Avatar

    OK, I get that "douglas" in my Network on my PC is a Amazon Kindle, but I don't own one. After a few minutes of interwbz research, I look again and it's gone. My question is, if you don't own a Kindle and you see "douglas" pop up in your Network on your PC, should you be worried? Take measures to counter? Thanks.

  16. 46 Posted by ROB on 07 Sep, 2018 04:57 PM

    ROB's Avatar

    Hello, I'm getting the same thing and I've done a lot of searching and reading. There are a lot of people with this occurrence and nobody knows what is causing it including me. I see a lot of guessing, Here's what I found. I purchased a new surface go with win 10 s mode. So there are no devices networked yet. I do use WY-FI to connect and use a 16 digit random character password WPA so it's impossible to hack. I read others are turned off. I'm in Fla. one other is in Calf. so it's not WY-FI or a local phenomenon. It shows in the computer part of Explorer/Network, Bluetooth does not show in Explorer/Network. So it's not Bluetooth. In a Bing Search I got a link to a tablet by Amazon. The character code is the model of an Amazon tablet, Douglas is the name of the motherboard. The processor and memory are Identical to the Surface Go I am using. So I did a local search in my Explorer for Amazon and Douglas KFDOWI and found a couple of files. One was a jpg a picture of the tablet I'm using, (Surface go), another was specs for a tablet by Amazon that matched my tablet. Is my MS Tablet (Surface Go) made by Amazon? Another file linked to detection software page. So it could be internal software like an updater or a bug like Walt posted #34. If it's not internal then it's coming from an external source through the firewall which needs the routers/modems password. Any body have WOW internet provider, I just started using them. Had some issues and called, they were in my router in a heart beat from their GA. call center, another state. I could be a spider programed with known factory pass words. Change your router's pass word. I haven't tried that yet, but I hear some WOW router's pass word can't be changed. Still searching.
    Just remember it's not local, The ones I've seen have the same MAC address from FLA. to CALF. It's not WY-FI or Bluetooth, those would be local.

  17. 47 Posted by John on 28 Oct, 2018 08:27 PM

    John's Avatar

    Hi all, for a few months I’ve been seeing Douglas and full_giza appear on my my network, shortly after opening my network the names with icons disappear, I personally own no products from amazon, I’ve changed router admin passwords and wi if passwords, where I live there is very little traffic or passers by, there’s no reason for my neighbours to be piggy backing of my network as they all have there own broadband, it does appear to be a complete mystery involving lots of theories from various people and companies such as bt and amazon who I have asked questions to who all don’t really have any answer except telling me it’s a kindle tablet.. whose I have no idea.

  18. 48 Posted by Eric noriz on 28 Jan, 2019 12:16 AM

    Eric noriz's Avatar

    I too had the Douglas on my network in this case it was my son's raspberry pi/kano programming computer. Turned it off and it was gone.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac