Colin on 24 Aug, 2017 07:19 PM
Thanks for your message, and I apologize for the slow response. Low scores can be caused by a variety of factors, including having other apps open while running Geekbench or the device being on low power mode. If the unexpected results persist, you may consider taking the device to your local service centre to investigate for any hardware issues.
There is some additional information on how to interpret Geekbench scores on our website here.