Geekbench 4 dies on Samsung Galaxy Tab S2 with Android 7

Roman's Avatar


23 Jul, 2017 03:48 PM

Tested multiple times on clean just installed factory firmware. It dies after about 3/4 of work done. Worked fine on Android 6, but after upgrade it's impossible to use the app

  1. Support Staff 1 Posted by John on 28 Jul, 2017 04:13 AM

    John's Avatar

    Thank you for your message and I'm sorry for the inconvenience this issue caused you. Geekbench 4.1.1 includes several changes that improve the stability of Geekbench. Could you download Geekbench 4.1.1 and let me know if it still crashes on your tablet?

  2. 2 Posted by Roman on 28 Jul, 2017 05:58 AM

    Roman's Avatar

    Geekbench 4.1.1 still crashes at about 85% of its work

  3. Support Staff 3 Posted by John on 28 Jul, 2017 08:41 PM

    John's Avatar

    We're unable to reproduce the issue on the Samsung Galaxy Tab S2 we have in the office. Could you send me a screenshot of the device information that Geekbench displays on launch?


  4. 4 Posted by Roman on 29 Jul, 2017 04:09 AM

    Roman's Avatar

    Hi. Sure. See the attachment

  5. Support Staff 5 Posted by John on 30 Jul, 2017 03:25 AM

    John's Avatar

    Thanks for the screenshot. We have the Samsung Galaxy Tab S2 8.0 which has a different SoC (Qualcomm Snapdragon instead of Samsung Exynos). We'll see if we can track down a Galaxy Tab S2 9.7 so we can reproduce (and hopefully fix!) the issue.

  6. 6 Posted by drosen on 30 Jul, 2017 05:16 PM

    drosen's Avatar

    I have the same experience on a tab S2 8.0 (SM-T710) running and android 7.0. Geekbench crashes about 85% of the way through testing. For both the 8inch and the 9.7 inch Tab S2, there are actually 2 models, one with the exynos, and then a later revision with a Qualcomm.

  7. 7 Posted by SeaQueue on 24 Aug, 2017 10:06 AM

    SeaQueue's Avatar

    I have the same issue with geekbench crashing at around 95%+ on a Galaxy tab s 8.4 running lineageOS (7.1.2.)

    I'd be happy to debug, just let me know what info you need.

  8. 8 Posted by Name2 on 10 Dec, 2017 03:05 AM

    Name2's Avatar

    Bump. Still crashes on a Samsung Galaxy Tab S 8.4 (SM-T700) running lineageos 14.120171116-NIGHTLY-klimtwifi.

  9. Support Staff 9 Posted by Colin on 11 Dec, 2017 04:36 PM

    Colin's Avatar


    Thanks for letting us know about this, and I'm sorry for any trouble caused by this problem. Could you let me know what the screen displayed before the crash occurred, and during which benchmark the application crashed?

    All the best,
    Primate Labs Inc.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac