not starting

nitin gupta's Avatar

nitin gupta

17 Jul, 2017 04:21 PM

It says no internet connection though I am connected to the internet

  1. Support Staff 1 Posted by Colin on 23 Aug, 2017 05:06 PM

    Colin's Avatar

    Hi,

    Thanks for letting us know about this issue, and I apologize for any inconvenience. Could you provide some details about which version of Geekbench you are using and what device you are running it on so that we can investigate the issue?

    Regards,
    Colin
    Primate Labs Inc.

  2. 2 Posted by Nitin Gupta on 23 Aug, 2017 06:06 PM

    Nitin Gupta's Avatar

    Geekbench 4 on LG G4 running android 6.0

    Sent from my iPhone

  3. Support Staff 3 Posted by Colin on 23 Aug, 2017 06:45 PM

    Colin's Avatar

    Hi Nitin,

    There is currently a problem with certain LG devices blocking Geekbench from accessing the internet. We are currently working with LG to resolve this issue, but it is not possible to work around this issue in the meantime. I apologize for the inconvenience.

    Regards,
    Colin
    Primate Labs Inc.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac