Compute benchmark crashes on Huawei P10

Howard Chu's Avatar

Howard Chu

21 Apr, 2017 03:51 PM

After it gets to SFFT it just exits to the Home screen.

  1. 1 Posted by Ariella on 26 Apr, 2017 04:47 PM

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    Thanks for letting us know about this! Can you please give me your full device specs, and let me know what version of Geekbench you're running? It will help us as we look into this further.


  2. 2 Posted by Howard Chu on 26 Apr, 2017 08:01 PM

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    Hi, what device specs do you need? It's a Huawei P10 with Kirin 960, 4GB
    RAM running Android 7.0. Geekbench 4.1.0

  3. 3 Posted by Bytesback on 19 Jun, 2017 12:04 PM

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    Same happens on my p10 plus, same specs as above except 6gb ram.

  4. 4 Posted by Alec on 26 Jun, 2017 04:40 AM

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    Same on my p10, crashes to home.

  5. 5 Posted by Oscar on 04 Aug, 2017 09:56 AM

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    I too, have this issue, with a p10 plus.

  6. Support Staff 6 Posted by Colin on 23 Aug, 2017 05:30 PM

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    Thank you for your patience with this issue. Development is working on a fix and we aim to resolve the problem in an upcoming Geekbench update.

    Primate Labs Inc.

  7. 7 Posted by Sepehr on 05 Sep, 2017 11:16 AM

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    I have the same problem, but what are all geekbench scores for p10 on the internet???

  8. Support Staff 8 Posted by Colin on 05 Sep, 2017 02:55 PM

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    The Geekbench Browser does not provide compute scores for Huawei P10 devices due to this error. However, it does provide CPU scores, as we have not heard any reports of errors with the CPU test on that device.

    Primate Labs Inc.

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