tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/16835-gpu-tests-not-working-on-macPrimate Labs: Discussion 2020-05-01T17:28:22Ztag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-08T15:05:41Z2017-03-08T15:05:41ZGPU tests not working on Mac<div><p>Hi David,</p>
<p>Could you please give me more information on your current situation? What sort of error messages are you receiving and what are the spec of your computer. The GPU test is located in the Compute tab on the left hand side of the program. Please try to run it with all other apps closed, and your device connected to power. If the problem persists, let me know and I will look into it further.</p>
<p>Best,<br>
Ariella<br>
Primate Labs Inc.</p></div>Ariellatag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-08T15:25:21Z2017-03-08T15:25:22ZGPU tests not working on Mac<div><p>Hello Ariella,</p>
<p>Thanks for the prompt and courteous reply. I’ve attached a screenshot of the GPU (Compute) image, on the windows version I can select the GPU to test, as well as the test type (OpenCL, CUDA). I am not given that option on the MAC. When I press the Run Compute Benchmark button the screen goes away and immediately returns.</p>
<p>Here’s a link to the CPU tests which were successfully run. <a href="https://browser.geekbench.com/v4/cpu/2040421">https://browser.geekbench.com/v4/cpu/2040421</a></p>
<p>Please let me know if you need more information.</p>
<p>Thanks again,</p>
<p>David Young</p></div>david.j.youngtag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-08T16:20:28Z2017-03-08T16:20:28ZGPU tests not working on Mac<div><p>Hi David,</p>
<p>Thanks for letting me know about this issue. I'm going to file this with our engineering team so they can take a look at it. My apologies for any inconvenience this is causing you! As soon as I have more information about this, I'll follow up with you. In the meantime, please try a system reboot. If it does start to work, please let me know.</p>
<p>All the best,<br>
Ariella<br>
Primate Labs Inc.</p></div>Ariellatag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-08T16:23:12Z2017-03-08T16:23:13ZGPU tests not working on Mac<div><p>Hello Ariella,</p>
<p>I tried the reboot, same results, thanks.</p>
<p>David Young</p></div>david.j.youngtag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-22T19:37:13Z2017-03-22T19:37:14ZGPU tests not working on Mac<div><p>Hello I am having the exact same issue. Was a solution found?</p></div>timothycampanistag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-30T03:39:52Z2017-03-30T03:47:37ZGPU tests not working on Mac<div><p>Also having the same issue here. The test seems to get through Sobel and then as soon as Histogram Equalization begins the test quits, but the application remains open.</p></div>matttag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-30T05:13:06Z2017-07-21T22:51:57ZGPU tests not working on Mac<div><p>I can't run it either.... it doesn't allow me to select a Compute API or a Compute Device. At the bottom of the window it says...</p>
<p>"No compatible compute devices found"</p></div>rnsjunkmailtag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-30T05:34:38Z2017-03-30T05:34:39ZGPU tests not working on Mac<div><p>In my case, I'm able to click the "Run Compute Benchmark" button, but the test fails shortly afterward.</p></div>matttag:support.primatelabs.com,2011-01-31:Comment/421129602017-03-30T07:10:43Z2017-03-30T07:10:43ZGPU tests not working on Mac<div><p>It is because of NVIDIA web drivers</p>
<p>TAC</p></div>timothycampanistag:support.primatelabs.com,2011-01-31:Comment/421129602017-04-02T12:56:18Z2017-04-02T12:56:18ZGPU tests not working on Mac<div><p>Tried V 4.1. OS X El Capitan , Nvidia Web drivers (newest), CUDA drivers newest<br>
Same, only OpenCL compute rnns well (14000 Result)<br>
CUDA - click run does nothing, no error message, also nothing in the console log!!!<br>
Metal (new) - same as CUDA, run does nothing, no error messagealso nothing in the console log!!!<br>
Metal in generall works for me, no problems running some Metal benches.<br>
Same is for CUDA. no problems.<br>
I<br>
I think there should be some debug code added to figure out what goes wrong.</p></div>Andreas Michalaktag:support.primatelabs.com,2011-01-31:Comment/421129602017-08-19T13:11:25Z2017-08-19T13:11:28ZGPU tests not working on Mac<div><p>testing a range of mac to compare, but not able to run graphics test on MBP5,5 with Nvidia 9400M (see attached screen shots) - other macs are being tested fine, so is this MBP just too old? It's not a big deal, just curious.</p></div>hoy thompsontag:support.primatelabs.com,2011-01-31:Comment/421129602017-09-27T21:49:34Z2017-09-27T21:49:34ZGPU tests not working on Mac<div><p>Hi,</p>
<p>Thanks for your patience, and I apologize for the delayed response.</p>
<p>Thanks for your report Hoy. Geekbench 4 supports Mac OS X 10.10.5 or later, and it should work fine on a MacBookPro5,5 running OS X 10.11.6. What kind of error are you experiencing? Does the benchmark start, and if so when does it stop?</p>
<p>Andreas and rnsjunkmail, could you tell me what model you are running the benchmark on so that we can investigate further?</p>
<p>Best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/421129602017-09-28T01:26:01Z2017-09-28T01:26:02ZGPU tests not working on Mac<div><p>It has been so long I am not sure which scenario it was.. I believe it may have been using the 2011 iMac i7 2.8GHz with 32 GB RAM running either El Capitan or Sierra</p></div>rnsjunkmailtag:support.primatelabs.com,2011-01-31:Comment/421129602017-09-28T14:18:21Z2017-09-28T14:18:21ZGPU tests not working on Mac<div><p>Hi,</p>
<p>Thanks for the information! I will pass this along and investigate as soon as possible.</p>
<p>Best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/421129602017-09-30T16:42:42Z2017-09-30T16:42:43ZGPU tests not working on Mac<div><p>Hello,</p>
<p>Progress, thanks. After upgrading to macOS 10.12.6 (Build 16G29), and upgrading to the latest Geekbench, and using gfxCardStatus to use the discrete GPU (nvidia GeForce gt330m), got numbers for the OpenCL workload : <a href="https://browser.geekbench.com/v4/compute/1194970">https://browser.geekbench.com/v4/compute/1194970</a> . Still not able to select the workload, or the card to test. When using gfxCardStatus to enable the integrated (Intel) adapter the Compute test immediately returns without numbers as before. Here’s the CPU tests link <a href="https://browser.geekbench.com/v4/cpu/4286868">https://browser.geekbench.com/v4/cpu/4286868</a>. Thanks.</p></div>david.j.youngtag:support.primatelabs.com,2011-01-31:Comment/421129602017-09-30T18:48:52Z2017-09-30T18:48:52ZGPU tests not working on Mac<div><p>Hello again, is it possible to build Geekbench with Xcode for debugging locally? thanks.</p></div>David Youngtag:support.primatelabs.com,2011-01-31:Comment/421129602017-10-02T22:30:00Z2017-10-02T22:30:00ZGPU tests not working on Mac<div><p>Hi David,</p>
<p>By "workload", do you mean the API, or are you trying to run a Geekbench workload like Sobel in isolation? Geekbench workloads can only be run individually through the Geekbench 4 Pro command line interface.</p>
<p>You mentioned previously the error that appears when you clicked the Run Compute Benchmark button. What kind of error are you currently encountering which is preventing you from choosing the details of your compute test?</p>
<p>I'm afraid that we cannot provide a debug version of Geekbench.</p>
<p>Best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/421129602017-10-03T01:29:09Z2017-10-03T01:29:10ZGPU tests not working on Mac<div><p>Hello Colin,</p>
<p>1) Yes I mean the API.</p>
<p>2) No error or results are returned when the integrated (Intel) adapter is enabled by gfxCardStatus. The application immediately returns, no errors or results.</p>
<p>Thanks. Not a big issue just curious.</p></div>david.j.youngtag:support.primatelabs.com,2011-01-31:Comment/421129602017-10-06T18:46:40Z2017-10-06T18:46:41ZGPU tests not working on Mac<div><p>how to change internet network</p></div>rugambaimabletag:support.primatelabs.com,2011-01-31:Comment/421129602017-10-06T19:11:53Z2017-10-06T19:11:53ZGPU tests not working on Mac<div><p>Hi rugambaimable,</p>
<p>Could you go into a bit more detail about what you're looking for so that I can help you out?</p>
<p>Best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/421129602018-11-29T09:05:20Z2018-11-29T09:05:21ZGPU tests not working on Mac<div><p>Hallo,<br>
I just tried Geekbench and when I click on run for the GPU test, after two seconds gets back to the same start screen without further error messages.<br>
I have a MacBook Pro mid 2010 .. as in the first screenshot..<br>
my Nvidia GPU and intel integrated as in the second..<br>
GPU test not working for this mac..</p></div>laurencetag:support.primatelabs.com,2011-01-31:Comment/421129602020-05-01T16:24:45Z2020-05-01T16:24:47ZGPU tests not working on Mac<div><p>Im having this issue on my iMac 3 years later. Google brought me here. Did it ever get fixed?</p></div>williamtag:support.primatelabs.com,2011-01-31:Comment/421129602020-05-01T17:28:18Z2020-05-01T17:28:20ZGPU tests not working on Mac<div><p>I gave that iMac away to a friend so I don’t know. If I remember correctly the solution as is often the case was to go to a later version of Geekbench. I however realized that newer versions of s/w were going to force me to upgrade so I moved to a later iMac. Sorry I cannot be of more help.</p></div>rnsjunkmail