RCA Viking Pro won't connect to server

James Beaupry's Avatar

James Beaupry

19 Feb, 2017 11:35 PM

I have a RCT6303W87M (RCA Viking Pro) running Android 6.0 with a MediaTek MT8127 4 core CPU clocked at 1.3Ghz with a Mali-450 MP4 GPU. It has a definite data connection, yet it still won't connect to servers. I know some have had this problem with the LG G4, yet this is a completely different company. It'd really be helpful if I could get some help on this.

  1. Support Staff 1 Posted by Ariella on 21 Feb, 2017 07:12 PM

    Ariella's Avatar

    Hi James,

    Thanks for your message. I apologize for any inconvenience this issue is causing you. I have logged this issue with our development team and I will follow up with you as soon as we have any more information about what's going on! What sort of error message are you receiving?

    Regards,
    Ariella
    Primate Labs Inc.

  2. 2 Posted by James Beaupry on 21 Feb, 2017 08:49 PM

    James Beaupry's Avatar

    This is all I get, no matter what.

  3. Support Staff 3 Posted by Ariella on 21 Feb, 2017 08:52 PM

    Ariella's Avatar

    Hi James,

    Thank you for the screenshot, it will be helpful! As soon as I have more information about the issue, I will follow up with you. Our development team has been made aware of this.

    Regards,
    Ariella
    Primate Labs Inc.

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