Compute Bechmark Result 0

andreas.koether

17 Feb, 2017 10:10 AM

Hello,
Ive just purchased Geebench 4 and tested it on a Windows 7 Desktop and a MacBook Air.
The Mac test was fine. Unfortunately, on my Desktop the Compute Benchmark ends with 0 Points for both OpenCL and CUDA.
The Compute Benchmark Result shows values on every postion but Depth of Field which is 0 points.
Any idea why?
Regards
Andreas

1. Posted by Ariella on 17 Feb, 2017 03:18 PM

Hi Andreas,

Thanks for your message, and I apologize for any inconvenience this issue has caused for you! What you are experiencing is a known issue that our development team is looking into. Could you please provide me with your device specs? It will help us to keep track of what is going on. I'll follow up with you as soon as we have any more information about the situation.

Best Regards,
Ariella
Primate Labs Inc.

2. Posted by Richard W on 19 Jan, 2018 06:17 AM

I'm having the same issue.

I just installed a Nvidia Quadro 6000 in my Windows Server 2016 system. When I run the computer test, the Depth of Field test results in zero and thus is a fail. Happens on both CUDA and OpenCL

System Information

Operating System Microsoft Windows Server 2016 Standard (64-bit)
Model Dell Inc. PowerEdge T420
Motherboard Dell Inc. 061VPC
Memory 11.9 GB DDR3 SDRAM 667MHz
Northbridge Intel Sandy Bridge-E 06
Southbridge Intel X79 05
BIOS Dell Inc. 2.3.3

Processor Information

Name Intel(R) Xeon(R) CPU E5-2470 0 @ 2.30GHz
Topology 2 Processors, 16 Cores, 32 Threads
Identifier GenuineIntel Family 6 Model 45 Stepping 6
Base Frequency 2.30 GHz
Maximum Frequency 3.10 GHz
Processor Package Socket 1356 LGA
Processor Codename Sandy Bridge-EN
L1 Instruction Cache 32.0 KB x 8
L1 Data Cache 32.0 KB x 8
L2 Cache 256 KB x 8
L3 Cache 20.0 MB

CUDA Information

Compute Capability 2.0
Maximum Frequency 1.15 GHz
Multiprocessors 14
Device Memory 6.00 GB 1.49 GHz

3. Support Staff Posted by Colin on 19 Jan, 2018 03:14 PM

Hi Richard,

Thanks for letting us know about this, and I'm sorry for any trouble this may have caused. Could you let me know what version of Geekbench you are using (e.g. 4.2.0) so that I can take a closer look?

All the best,
Colin
Primate Labs Inc.

4. Posted by Richard Wood on 19 Jan, 2018 06:01 PM

Hi Colin, yes, 4.2.0. I just downloaded the updated version from the
website last night.

Richard Wood
photographer
kapchur.us photography | http://kapchur.us
cell or text: 206.954.7082
*weddings | events | people | real estate*

*For my most recent photos and events check out the kapchur.us Facebook

5. Support Staff Posted by Colin on 19 Jan, 2018 06:43 PM

Hi,

I see, thanks. I'll pass your report along to my team and let you know if we can provide an update to resolve this issue.

Could you let me know what Nvidia driver version you're using, and let me know if updating your drivers prevents this from occurring?

All the best,
Colin
Primate Labs Inc.

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