Compute Bechmark Result 0

andreas.koether's Avatar

andreas.koether

17 Feb, 2017 10:10 AM

Hello,
I`ve just purchased Geebench 4 and tested it on a Windows 7 Desktop and a MacBook Air.
The Mac test was fine. Unfortunately, on my Desktop the Compute Benchmark ends with 0 Points for both OpenCL and CUDA.
The Compute Benchmark Result shows values on every postion but Depth of Field which is 0 points.
Any idea why?
Regards
Andreas

  1. 1 Posted by Ariella on 17 Feb, 2017 03:18 PM

    Ariella's Avatar

    Hi Andreas,

    Thanks for your message, and I apologize for any inconvenience this issue has caused for you! What you are experiencing is a known issue that our development team is looking into. Could you please provide me with your device specs? It will help us to keep track of what is going on. I'll follow up with you as soon as we have any more information about the situation.

    Best Regards,
    Ariella
    Primate Labs Inc.

  2. 2 Posted by Richard W on 19 Jan, 2018 06:17 AM

    Richard W's Avatar

    I'm having the same issue.

    I just installed a Nvidia Quadro 6000 in my Windows Server 2016 system. When I run the computer test, the Depth of Field test results in zero and thus is a fail. Happens on both CUDA and OpenCL

    System Information

    Operating System Microsoft Windows Server 2016 Standard (64-bit)
    Model Dell Inc. PowerEdge T420
    Motherboard Dell Inc. 061VPC
    Memory 11.9 GB DDR3 SDRAM 667MHz
    Northbridge Intel Sandy Bridge-E 06
    Southbridge Intel X79 05
    BIOS Dell Inc. 2.3.3

    Processor Information

    Name Intel(R) Xeon(R) CPU E5-2470 0 @ 2.30GHz
    Topology 2 Processors, 16 Cores, 32 Threads
    Identifier GenuineIntel Family 6 Model 45 Stepping 6
    Base Frequency 2.30 GHz
    Maximum Frequency 3.10 GHz
    Processor Package Socket 1356 LGA
    Processor Codename Sandy Bridge-EN
    L1 Instruction Cache 32.0 KB x 8
    L1 Data Cache 32.0 KB x 8
    L2 Cache 256 KB x 8
    L3 Cache 20.0 MB

    CUDA Information

    Device Name Quadro 6000
    Compute Capability 2.0
    Maximum Frequency 1.15 GHz
    Multiprocessors 14
    Threads per Multiprocessor 1536
    Device Memory 6.00 GB 1.49 GHz

  3. Support Staff 3 Posted by Colin on 19 Jan, 2018 03:14 PM

    Colin's Avatar

    Hi Richard,

    Thanks for letting us know about this, and I'm sorry for any trouble this may have caused. Could you let me know what version of Geekbench you are using (e.g. 4.2.0) so that I can take a closer look?

    All the best,
    Colin
    Primate Labs Inc.

  4. 4 Posted by Richard Wood on 19 Jan, 2018 06:01 PM

    Richard Wood's Avatar

    Hi Colin, yes, 4.2.0. I just downloaded the updated version from the
    website last night.

    Richard Wood
    photographer
    kapchur.us photography | http://kapchur.us
    cell or text: 206.954.7082
    twitter: @RL_Wood <http://twitter.com/rl_wood>or @kapchurus
    <http://twitter.com/kapchurus>
    http://about.me/RL_Wood
    *weddings | events | people | real estate*

    *For my most recent photos and events check out the kapchur.us Facebook
    Page! <http://www.facebook.com/kapchurus>*

    <http://www.thegsba.org/>
    <http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/photographers/kapchur-us-photography-in-seattle-wa-22713158/>

  5. Support Staff 5 Posted by Colin on 19 Jan, 2018 06:43 PM

    Colin's Avatar

    Hi,

    I see, thanks. I'll pass your report along to my team and let you know if we can provide an update to resolve this issue.

    Could you let me know what Nvidia driver version you're using, and let me know if updating your drivers prevents this from occurring?

    All the best,
    Colin
    Primate Labs Inc.

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