tag:support.primatelabs.com,2011-01-31:/discussions/geekbench/16743-network-errorPrimate Labs: Discussion 2018-05-28T20:48:50Ztag:support.primatelabs.com,2011-01-31:Comment/417887702017-01-22T08:51:29Z2017-01-22T08:51:32ZNetwork error <div><p>Same error message, doesn't work on data connection nor
wi-fi.</p></div>Lauritag:support.primatelabs.com,2011-01-31:Comment/417887702017-02-13T19:35:39Z2017-02-13T19:35:39ZNetwork error <div><p>Hi,</p>
<p>My apologies for the delay in getting back to you. There is
currently an issue with LG phones connecting to the Geekbench
Browser. We are working with LG to resolve this issue, which will
require a system software update from LG. Again, my apologies for
any inconvenience this is causing. As soon as we have more
information, we will let you know.</p>
<p>Best,<br>
Ariella<br>
Primate Labs Inc.</p></div>Ariellatag:support.primatelabs.com,2011-01-31:Comment/417887702018-02-08T22:30:41Z2018-02-08T22:30:42ZNetwork error <div><p>Is not only a problem of LG. The Android Version 7. 1. 1 at all Oukitel smartphones has the same problems</p></div>Maxtag:support.primatelabs.com,2011-01-31:Comment/417887702018-02-09T15:56:04Z2018-02-09T15:59:44ZNetwork error <div><p>Hi,</p>
<p>Thanks for letting us know about this, and I'm sorry for any trouble caused by this issue. Could you let me know if this also occurs when you're running the Compute benchmark?</p>
<p>You mentioned that this occurs on all Oukitel smartphones -- if you've had difficulty running a Geekbench 4 benchmark on any Oukitel devices other than the K10, could you let us know which devices you've tested and what versions of Android and Geekbench 4 they have installed on them? To make sure that I understand correctly, do you mean that Geekbench 4 benchmarks worked on other versions of Android on the same devices?</p>
<p>Lastly, are you able to access the Geekbench Browser (<a href="https://browser.geekbench.com">https://browser.geekbench.com</a>) through your device's default internet browser?</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/417887702018-02-14T06:26:29Z2018-02-14T06:26:30ZNetwork error <div><p>Yes the same error on menu CPU compute.<br>
Yes the device K6 of Oukitel with Android 7.1.1 and the SoC MT6763.<br>
Please fix the problem.</p></div>Maxtag:support.primatelabs.com,2011-01-31:Comment/417887702018-02-14T06:31:06Z2018-02-14T06:31:07ZNetwork error <div><p>Lastly, are you able to access the Geekbench Browser (<a href="https://browser.geekbench.com">https://browser.geekbench.com</a>) through your device's default internet browser?<br>
No problem, this link works fine onto devices.</p></div>Maxtag:support.primatelabs.com,2011-01-31:Comment/417887702018-02-14T15:14:20Z2018-02-14T15:14:20ZNetwork error <div><p>Hi Max,</p>
<p>I see, thank you very much for the additional details. I'll pass this information along to my team for more investigation, and see if we can resolve this issue in a future Geekbench update.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/417887702018-05-25T14:01:24Z2018-05-25T14:01:26ZNetwork error <div><p>What about that problem ?<br>
I have a Ulefone power 3 (Mtk 6763) and newest Geekbench and problem still exist.</p></div>J.G.tag:support.primatelabs.com,2011-01-31:Comment/417887702018-05-25T16:42:44Z2018-05-25T16:42:44ZNetwork error <div><p>Hi J.G.,</p>
<p>Thanks for letting us know about this. Could you let me know if you're able to access the Geekbench Browser (<a href="https://browser.geekbench.com">https://browser.geekbench.com</a>) on your device's default internet browser?</p>
<p>To confirm, does this occur for your device on Geekbench 4.2.3 with both the CPU and the Compute benchmarks?</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colintag:support.primatelabs.com,2011-01-31:Comment/417887702018-05-25T16:56:16Z2018-05-25T16:56:16ZNetwork error <div><p>On all browswers (included default) i can access your page.<br>
And on both cards I have a net error.</p>
<p>pt., 25.05.2018, 18:42 użytkownik Colin <a href="mailto:tender2+dda445e790@tenderapp.com">tender2+dda445e790@tenderapp.com</a><br>
napisał:</p></div>Jarosław Grządkatag:support.primatelabs.com,2011-01-31:Comment/417887702018-05-25T16:57:25Z2018-05-25T16:57:26ZNetwork error <div><p>And browswer with your page.</p>
<p>pt., 25.05.2018, 18:55 użytkownik Jarosław Grządka <<br>
<a href="mailto:jaroslaw.grzadka@gmail.com">jaroslaw.grzadka@gmail.com</a>> napisał:</p></div>Jarosław Grządkatag:support.primatelabs.com,2011-01-31:Comment/417887702018-05-28T20:48:49Z2018-05-28T20:48:49ZNetwork error <div><p>Hi Jaroslaw,</p>
<p>I see, thank you very much for the additional details. I'll pass this information along to my team for more investigation, and let you know as soon as I can if we can provide more information or address this issue.</p>
<p>All the best,<br>
Colin<br>
Primate Labs Inc.</p></div>Colin