After latest update geekbench 3 won't start on iphone 5

Alex's Avatar

Alex

14 Sep, 2013 07:45 AM

Please fix this. I have an iphone 5 with ios 6.1.4

  1. 1 Posted by Sid on 14 Sep, 2013 07:59 AM

    Sid's Avatar

    App crashing on iPhone 5.

  2. 2 Posted by bcubic on 14 Sep, 2013 08:23 AM

    bcubic's Avatar

    I have same issue.
    Updated today and closes/chrash at start.

  3. Support Staff 3 Posted by John on 14 Sep, 2013 08:59 AM

    John's Avatar

    I'm sorry for the inconvenience this crash is causing. We're looking into the problem and I will let you know as soon as we have a solution. Thank you for your patience, and again, I'm sorry for the inconvenience.

    Best,
    John

  4. 4 Posted by Anthony on 15 Sep, 2013 09:08 AM

    Anthony's Avatar

    App doesn't load on my 4s either....

  5. 5 Posted by Michaël on 15 Sep, 2013 07:10 PM

    Michaël's Avatar

    App crashing on iPhone 5 and iPad 3rd generation.

  6. Support Staff 6 Posted by John on 15 Sep, 2013 11:03 PM

    John's Avatar

    Hi everyone,

    We've talked to Apple and it turns out the crash is the result of a bug in Apple's FairPlay DRM on iOS 6. Apparently FairPlay cannot handle "fat binaries" that contain 64-bit code on iOS 6. Apple is working on a fix, but I don't know when the fix will be available.

    The good news is that this bug isn't present on iOS 7, so Geekbench 3.1 will work on any device running iOS 7.

    Again, I'm sorry for the inconvenience this issue is causing everyone, and I wish there was something we could do to fix it. In the meantime, let me know if you have any other questions and I'd be happy to help out.

    Best,
    John

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