Geekbench 3 crashes on startup - Android 4.0.3

Johannes's Avatar

Johannes

23 Aug, 2013 12:57 PM

The app crashes on startup. It's showing the UI without content for a few seconds, then it closes without any chance to send a crash report. I'm runing it on a Asus Eee Pad Slider (SL101, Nvidia Tegra 2) with a rooted stock Android (4.0.3). Any suggestions are appreciated.

  1. Support Staff 1 Posted by John on 29 Aug, 2013 07:07 AM

    John's Avatar

    Geekbench 3 for Android requires an ARMv7 processor that supports NEON instructions. Your NVIDIA Tegra 2 does not meet these minimum requirements, hence the crash.

    If you are not happy with your purchase because of this limitation I would be happy to refund your order. Just email support at primatelabs dot com with your Google Play order number and we'll take care of the rest.

    In the meantime let me know if you have any other questions and I'd be happy to help out.

  2. 2 Posted by Bob on 17 Oct, 2017 04:50 PM

    Bob's Avatar

    What a load of be, I've got the Toshiba excite pro NVIDIA Tetra 4 and get the same proble, as soon as I click the run test it crashes.

  3. Support Staff 3 Posted by Colin on 17 Oct, 2017 09:43 PM

    Colin's Avatar

    Hi,

    Thanks for letting us know about this, and I'm sorry for any trouble caused by this issue. Could you let me know if your copy of Geekbench 3 is fully updated?

    All the best,
    Colin
    Primate Labs Inc.

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